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Old 11-19-2013, 03:21 AM   #706
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Old 11-19-2013, 07:51 AM   #707
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Quote:
Originally Posted by barutanseijin View Post
Ordered an Aura HD on 2 November. Received an email saying they'd get back to me with a tracking number.

Then nothing.

More nothing. Then more nothing.

I sent them an email asking what was happening. Several days later:

Oh, we cancelled your order.

Wunderbar! Thanks Kobo!


Is this the complete story?

Why would they cancel your order?

Did you bother to ask why the cancelled your order?




Don
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Old 11-24-2013, 01:05 PM   #708
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Got mine today after playing with it at a local store (they've officially launched in India recently). I like the design, and the ridged back does make it easier to hold. The screen is an absolute gem though, and the lighting is very even and makes it look really nice. I am having some initial issues with Wifi sync though, but this seems to promise a very immersive reading experience, so I'm willing to put up with a few niggles.


One question for more experienced users though, is there anyway to remove the sleeping / power off indicator from the screen saver?

[Image deleted - MODERATOR]

Last edited by Dr. Drib; 11-25-2013 at 01:56 PM.
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Old 11-24-2013, 01:19 PM   #709
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Quote:
Originally Posted by adityadubey View Post

One question for more experienced users though, is there anyway to remove the sleeping / power off indicator from the screen saver?
[Image deleted - MODERATOR]
You could update the firmware to 3.0.0 or later. The Settings menu then allows you to remove the message.

Last edited by Dr. Drib; 11-25-2013 at 01:56 PM.
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Old 11-24-2013, 09:38 PM   #710
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I recently purchased a Kobo Aura HD and am very impressed with its screen and the comfortlight. The 6.8 inch screen does provide more real estate than the conventional reader. Apart from the quirks of Kobo software, which I haven't encountered much, I am in love with this device. I can live with two pinholes on the right end of the screen knowing that what an awful experience people have gone through with Kobo Customer Support.
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Old 11-25-2013, 03:08 AM   #711
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Quote:
Originally Posted by barutanseijin View Post
Ordered an Aura HD on 2 November. Received an email saying they'd get back to me with a tracking number.

Then nothing.

More nothing. Then more nothing.

I sent them an email asking what was happening. Several days later:

Oh, we cancelled your order.

Wunderbar! Thanks Kobo!
So you don't actually have any impressions of the Aura HD.
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Old 11-25-2013, 05:39 AM   #712
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Quote:
Originally Posted by indyglow View Post
I recently purchased a Kobo Aura HD and am very impressed with its screen and the comfortlight. The 6.8 inch screen does provide more real estate than the conventional reader. Apart from the quirks of Kobo software, which I haven't encountered much, I am in love with this device. I can live with two pinholes on the right end of the screen knowing that what an awful experience people have gone through with Kobo Customer Support.
Where did you purchase it from? My Aura HD had a few pinpricks, and Chapters (where I purchased it) exchanged my device with no questions asked. Perhaps you can do an exchange or refund and repurchase if you are within 15-30 days of purchase if you purchased the device from a brick and mortar store such as Chapters or Best Buy.

p.s. I love my Kobo too. Enjoy!
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Old 11-25-2013, 11:58 AM   #713
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Quote:
Originally Posted by adityadubey View Post
...One question for more experienced users though, is there anyway to remove the sleeping / power off indicator from the screen saver?
I was looking for this on my Aura HD and was wondering why I never saw it. Then it hit me that I have a sleep cover and so never see this!

But that is a way to stop seeing it. Get a sleep cover for it.
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Old 11-25-2013, 12:06 PM   #714
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Quote:
Originally Posted by jersysman View Post
I was looking for this on my Aura HD and was wondering why I never saw it. Then it hit me that I have a sleep cover and so never see this!

But that is a way to stop seeing it. Get a sleep cover for it.
Or you could put it to sleep then drop it into a brown paper bag, so that's the solution - get a brown paper bag!

Luck;
Ken
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Old 11-26-2013, 02:48 AM   #715
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Quote:
Originally Posted by adityadubey View Post
Got mine today after playing with it at a local store (they've officially launched in India recently). I like the design, and the ridged back does make it easier to hold. The screen is an absolute gem though, and the lighting is very even and makes it look really nice. I am having some initial issues with Wifi sync though, but this seems to promise a very immersive reading experience, so I'm willing to put up with a few niggles.


One question for more experienced users though, is there anyway to remove the sleeping / power off indicator from the screen saver?

[Image deleted - MODERATOR]
Hi,
Where did you get it from in India?
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Old 11-26-2013, 08:11 AM   #716
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After 3 months my Aura HD died. No reason. After 4 days kobo says they'll replace it, but damn . . . and we'll see what happens.
Miss the kobo. Reading on the Kindle is nowhere near as nice.
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Old 11-26-2013, 12:03 PM   #717
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Hi,
Where did you get it from in India?
Hi. I picked it up from the Croma at Phoenix Mills.
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Old 11-27-2013, 07:52 AM   #718
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Hi. I picked it up from the Croma at Phoenix Mills.
oh thanks. I checked it out and it's too expensive. My team has someone coming back from India so I was thinking of a deal....
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Old 11-29-2013, 11:48 AM   #719
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I just got Aura HD yesterday. As a serial Kindle owner, I have to say I really like what Kobo did with fonts and the fact you can increase weight, as well as that there are already more fonts available, including Amasis (which I love). I love Pocket integration also, and for me that is much more useful than Goodreads on Kindle.
I don't like that it is rather slow compared to Kindle (PW1 and PW2), it often stops responding when I am trying to forward pages in the book, and I of course hate the windows and orphans problem (which I somehow managed to fix in the book I am reading thanks to MR).
I have only one problem right now - I am unable to change the Kobo dictionary to custom dictionary. I read what I could find on forums here, but when I open kobo on my Mac, there is no .kobo\dict folder...I have 6 dictionaries from Kobo, but they don't show up on my Mac so I can't change them. Can anybody help?
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Old 11-29-2013, 02:53 PM   #720
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I'm not a Mac user so I can't tell you specific Mac commands. I believe it's something to do with directories beginning with a dot (eg .kobo) being 'hidden'. So you need to find the Mac way to 'un-hide' them.

Perhaps another Mac-user will be able to tell you something more specific.
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