Re:Unable to Update 1.5 for a new user

Ivan · 02-13-2009, 02:25 AM

Dear users:

I just received my 1000S (Feb 13 2009) Things are going okay. Except:
I check under settings/about. I found the software version is 1.03 .

Therefore, I tried to update to 1.5 following instruction:
I connected my 1000s and turn on the Companion Software. According the instruction of release note of 1.5, “The Companion Software will detect the new firmware and ask you to download it. Choose [Yes]. “
However, I did not see this. The good things is that I can copy files and other functions.

I restart my computer (window Vista) and 1000S and verse vice. Same version of 1.03. No update has been performed.

Anything I am missing? I am trying to find more instruction how to do it right without luck. Please suggest and comment what can be done to update it.
Thanks in advance.

All the best, ivan

Mackx · 02-13-2009, 02:33 AM

You can also do the manual install as described here. Halfway you will find the description for manual install.

Ivan · 02-13-2009, 09:16 AM

Thanks. I have to manually cuted and pasted the system folder into my 1000S. However, please be careful since it will make your 1000s cannot open the companion software. Eventually, I have to replace some file bact to the system folder after 1.5 update.

That is beyond my imagination how bad his instruction and software support. Basically, you ahve to be on your own and all the friends in this forum.

Good luck.

All the best, IC

02-13-2009, 02:25 AM	#1
Ivan Connoisseur Posts: 51 Karma: 10 Join Date: Sep 2006	Re:Unable to Update 1.5 for a new user Dear users: I just received my 1000S (Feb 13 2009) Things are going okay. Except: I check under settings/about. I found the software version is 1.03 . Therefore, I tried to update to 1.5 following instruction: I connected my 1000s and turn on the Companion Software. According the instruction of release note of 1.5, “The Companion Software will detect the new firmware and ask you to download it. Choose [Yes]. “ However, I did not see this. The good things is that I can copy files and other functions. I restart my computer (window Vista) and 1000S and verse vice. Same version of 1.03. No update has been performed. Anything I am missing? I am trying to find more instruction how to do it right without luck. Please suggest and comment what can be done to update it. Thanks in advance. All the best, ivan

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02-13-2009, 02:33 AM	#2
Mackx Guru Posts: 999 Karma: 19985 Join Date: Dec 2008 Location: Netherlands Device: iRex DR1000S	You can also do the manual install as described here. Halfway you will find the description for manual install.

02-13-2009, 09:16 AM	#3
Ivan Connoisseur Posts: 51 Karma: 10 Join Date: Sep 2006	Thanks. I have to manually cuted and pasted the system folder into my 1000S. However, please be careful since it will make your 1000s cannot open the companion software. Eventually, I have to replace some file bact to the system folder after 1.5 update. That is beyond my imagination how bad his instruction and software support. Basically, you ahve to be on your own and all the friends in this forum. Good luck. All the best, IC

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