Touch Kobo Touch will not recognize micro SD

odin500 · 10-12-2013, 04:02 AM

My kobo touch (mark 3) will not process any books I put on the micro SD card.
No Micro SD card books appear in the library. The only books that show up are the ones in the main memory.
Micro SD card books show up on Shelves as [title] and no author.
I have tried multiple firmware 2.5,2.61,2.81 all with the same result.
Sometimes a message in black comes up saying I have to format the card to FAT32;
I have done this using a SD card formatting tool. I've also run a scandisk on the card and no errors have been found.
Any help much appreciated.

meeera · 10-12-2013, 04:21 AM

Have you tried a different card?

davidfor · 10-12-2013, 05:10 AM

With my Touch, I frequently see the not formatted error when I insert the card. Usually, it gets recognized anyway. Sometimes, it means I didn't insert it properly and need to eject it and put it back in.

Also, there is a problem with the recent firmware versions that the original Touch doesn't see the SD card when it boots. You need to insert it while the device is on. That might be part of what you are seeing.

GOROW · 10-12-2013, 05:36 AM

I formatted mine (32´GB) using Win7 format. It works.

Leonatus · 10-13-2013, 01:14 PM

Quote:

Originally Posted by odin500

My kobo touch (mark 3) will not process any books I put on the micro SD card.
No Micro SD card books appear in the library. The only books that show up are the ones in the main memory.

This seems to be a special Kobo touch issue; I already reported it here, and all I tried was useless (new formatting of the SD card, trying a different SD card ...). The problems comes and vanishes from time to time. My impression is that it comes more frequently, if there is a book (on main memory or SD card) with more "ambitious" formatting in it (such as graphics etc.). The more simple the format is, the less problems it seems to show (though I'm still not sure). There are days when there is no problem at all, and days when I am scarcely able to switch a page without occuring this "you have ejected the SD card ..." or "SD card not formatted in FAT 32". I put all my hopes on the next firmware update (my current fw. is 2.5.2).

That's not really helping, but you should know you're not alone.

TechniSol · 10-16-2013, 09:54 PM

Has anyone with this issue tried manually updating to 2.8.1(last one for the Glo, I think) firmware to see if it alleviates the problem? I have it running on my Touch, but don't use an SDHC card in it. I'm not sure it runs on all models of the Touch, but it works fine on my N905B.

Just a possibility.

Leonatus · 10-17-2013, 02:33 AM

In my case, problems began with the automatic update to fw. 2.6.1 by Kobo. Later, a sync with the Kobo Desktop brought me back to 2.5.2, but the difficulties with the uSD card remained.

At present, the reader sort of calmed down; problems appear not so frequently.

My model is N905 (the older one), and I don't know if it's recommendable to update this one to 2.8.1. Anyway, as long as there are not so many

problems, I prefer avoiding any changes that could cause still more trouble.

TechniSol · 10-17-2013, 10:21 PM

If it ain't broke, don't fix it!

Zapask · 10-18-2014, 07:31 PM

FAT32 format only - 16 kb

mconh · 10-18-2014, 10:37 PM

Quote:

Originally Posted by odin500

My kobo touch (mark 3) will not process any books I put on the micro SD card.

I have One Mark 3 Touch that will only function with a MSD card on firmware 2.4.0b.
I have another Mark 3 touch that will only function with a MSD card on firmware 2.5.1.

Going with a higher firmware on either Touch results in the MSD card not being recognized. Both of the above are after a factory reset and side loading the firmware.

This is a long standing problem that Kobo declines to fix.

davidfor · 10-19-2014, 12:29 AM

Quote:

Originally Posted by mconh

I have One Mark 3 Touch that will only function with a MSD card on firmware 2.4.0b.
I have another Mark 3 touch that will only function with a MSD card on firmware 2.5.1.

Going with a higher firmware on either Touch results in the MSD card not being recognized. Both of the above are after a factory reset and side loading the firmware.

This is a long standing problem that Kobo declines to fix.

As I stated above, for my Mark 3 Touch, if I insert the card when the Touch is running, the card is seen and processed correctly. This is with all recent firmware versions including the current beta. Does this not work with your devices?

mconh · 10-19-2014, 04:39 PM

Quote:

Originally Posted by davidfor

As I stated above, for my Mark 3 Touch, if I insert the card when the Touch is running, the card is seen and processed correctly. This is with all recent firmware versions including the current beta. Does this not work with your devices?

Yes it does, but not consistently. That is not acceptable. I should not have to be constantly reinserting the MSD card when the unit is turned off and on. How can any company go through a further eight firmware updates and NOT fix the problem. MSD cards did and do work with all firmwares up to 2.4.0b. On my Touches I have reverted to the firmwares that work. This must also be exasperating for a lot of other Kobo Touch users.

davidfor · 10-19-2014, 07:40 PM

Personally, it doesn't worry me. During normal use, I never turn my Kobo devices off. They go to sleep to save power, but do not power off. I also rarely remove the SD card. Effectively, that would mean I need to eject and insert the card each time there was a factory reset.

Of course, I probably shouldn't say say "normal use". My normal use for the Touch is testing the beta firmware. This does mean I power it off a lot more than I did when it was my primary reading device. Especially as one of the first tests I do is to see if this bug is fixed. But, when I am not specifically testing something that needs a power off, I never turn either the Glo or Touch off. The rest of my family are also use Kobo devices. I don't think they even know how to turn them off.

CazMar · 11-17-2014, 12:29 AM

Seem to be having problems with the Micro SD card in my new Kobo Touch, just doesn't recognise it at all. Is there a definite specification about the type/size/format? Kobo's site is very vague. Have tried some of the ideas in previous post - insert card while unit is on, off, etc etc but I am reluctant to go and buy yet another card until I can find what type actually might work.

10-12-2013, 04:02 AM	#1
odin500 Member Posts: 17 Karma: 11516 Join Date: Jan 2012 Device: Kobo Touch	Kobo Touch will not recognize micro SD My kobo touch (mark 3) will not process any books I put on the micro SD card. No Micro SD card books appear in the library. The only books that show up are the ones in the main memory. Micro SD card books show up on Shelves as [title] and no author. I have tried multiple firmware 2.5,2.61,2.81 all with the same result. Sometimes a message in black comes up saying I have to format the card to FAT32; I have done this using a SD card formatting tool. I've also run a scandisk on the card and no errors have been found. Any help much appreciated.

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10-12-2013, 04:21 AM	#2
meeera Grand Sorcerer Posts: 5,659 Karma: 66420972 Join Date: Dec 2011 Location: Australia Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles	Have you tried a different card?

10-12-2013, 05:10 AM	#3
davidfor Grand Sorcerer Posts: 24,907 Karma: 47303748 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	With my Touch, I frequently see the not formatted error when I insert the card. Usually, it gets recognized anyway. Sometimes, it means I didn't insert it properly and need to eject it and put it back in. Also, there is a problem with the recent firmware versions that the original Touch doesn't see the SD card when it boots. You need to insert it while the device is on. That might be part of what you are seeing.

10-12-2013, 05:36 AM	#4
GOROW Junior Member Posts: 8 Karma: 11516 Join Date: Oct 2013 Location: Austria Device: Kobo touch	I formatted mine (32´GB) using Win7 format. It works.

10-16-2013, 09:54 PM	#6
TechniSol GranPohbah-Fezzes r cool! Posts: 1,056 Karma: 3151024 Join Date: Jul 2010 Device: Nook STRs, Kobo Touch, Kobo Glo	Has anyone with this issue tried manually updating to 2.8.1(last one for the Glo, I think) firmware to see if it alleviates the problem? I have it running on my Touch, but don't use an SDHC card in it. I'm not sure it runs on all models of the Touch, but it works fine on my N905B. Just a possibility.

10-17-2013, 02:33 AM	#7
Leonatus Wizard Posts: 1,023 Karma: 10963125 Join Date: Mar 2013 Location: Guben, Brandenburg, Germany Device: Kobo Clara 2E, Tolino Shine 3	In my case, problems began with the automatic update to fw. 2.6.1 by Kobo. Later, a sync with the Kobo Desktop brought me back to 2.5.2, but the difficulties with the uSD card remained. At present, the reader sort of calmed down; problems appear not so frequently. My model is N905 (the older one), and I don't know if it's recommendable to update this one to 2.8.1. Anyway, as long as there are not so many problems, I prefer avoiding any changes that could cause still more trouble.

10-17-2013, 10:21 PM	#8
TechniSol GranPohbah-Fezzes r cool! Posts: 1,056 Karma: 3151024 Join Date: Jul 2010 Device: Nook STRs, Kobo Touch, Kobo Glo	If it ain't broke, don't fix it!

10-18-2014, 07:31 PM	#9
Zapask Junior Member Posts: 2 Karma: 10 Join Date: Oct 2014 Device: Kobo Aura	FAT32 format only - 16 kb

10-19-2014, 07:40 PM	#13
davidfor Grand Sorcerer Posts: 24,907 Karma: 47303748 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	Personally, it doesn't worry me. During normal use, I never turn my Kobo devices off. They go to sleep to save power, but do not power off. I also rarely remove the SD card. Effectively, that would mean I need to eject and insert the card each time there was a factory reset. Of course, I probably shouldn't say say "normal use". My normal use for the Touch is testing the beta firmware. This does mean I power it off a lot more than I did when it was my primary reading device. Especially as one of the first tests I do is to see if this bug is fixed. But, when I am not specifically testing something that needs a power off, I never turn either the Glo or Touch off. The rest of my family are also use Kobo devices. I don't think they even know how to turn them off.

11-17-2014, 12:29 AM	#14
CazMar Book Geek Posts: 596 Karma: 1499085 Join Date: Aug 2010 Location: Adelaide, Australia Device: Kobo Touch, Asus MemPad 7" tablet, Nexus 5, Asus 10" tablet	Seem to be having problems with the Micro SD card in my new Kobo Touch, just doesn't recognise it at all. Is there a definite specification about the type/size/format? Kobo's site is very vague. Have tried some of the ideas in previous post - insert card while unit is on, off, etc etc but I am reluctant to go and buy yet another card until I can find what type actually might work.

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