No connection

wilkinson1 · 07-06-2011, 02:10 PM

hello everyone
new to forum, today i bought Elaine a kindle 3 but it will not connect to the internet. i have one myself got it last year. no problems to connect to internet. can i connect two kindles to internet. or has Elaines kindle got a fault?
thanks in advance for any help
pete

AnemicOak · 07-06-2011, 02:48 PM

Welcome to the forum...

Is it a WiFi only Kindle or a Kindle with WiFi + 3G? What steps have you tried in getting it to connect? Have you tried doing a reset?

kranu · 07-07-2011, 02:43 AM

Unless your router has too many active devices using its bandwidth (I believe the most common limit is 10), you should have no problem connecting another Kindle to the network. Try restarting the router, and only connect the new Kindle to the internet, to see if it works.

If that doesn't work, it probably is a manufacturing defect. Try contacting Kindle customer support; they will be happy to solve your problem.

wilkinson1 · 07-08-2011, 03:59 AM

hello , thanks for all your help. i contacted kindle support and its all good now
thanks again everyone for all your help.
regards Pete

07-06-2011, 02:10 PM	#1
wilkinson1 Junior Member Posts: 2 Karma: 10 Join Date: Jul 2011 Device: kindle 3	No connection hello everyone new to forum, today i bought Elaine a kindle 3 but it will not connect to the internet. i have one myself got it last year. no problems to connect to internet. can i connect two kindles to internet. or has Elaines kindle got a fault? thanks in advance for any help pete

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07-06-2011, 02:48 PM	#2
AnemicOak Bookaholic Posts: 14,391 Karma: 54969924 Join Date: Oct 2007 Location: Minnesota Device: iPad Mini 4, AuraHD, iPhone XR +	Welcome to the forum... Is it a WiFi only Kindle or a Kindle with WiFi + 3G? What steps have you tried in getting it to connect? Have you tried doing a reset?

07-07-2011, 02:43 AM	#3
kranu I <3 my Kindle Posts: 528 Karma: 51332 Join Date: Nov 2010 Location: United States Device: Kindle 3G + WiFi	Unless your router has too many active devices using its bandwidth (I believe the most common limit is 10), you should have no problem connecting another Kindle to the network. Try restarting the router, and only connect the new Kindle to the internet, to see if it works. If that doesn't work, it probably is a manufacturing defect. Try contacting Kindle customer support; they will be happy to solve your problem.

07-08-2011, 03:59 AM	#4
wilkinson1 Junior Member Posts: 2 Karma: 10 Join Date: Jul 2011 Device: kindle 3	hello , thanks for all your help. i contacted kindle support and its all good now thanks again everyone for all your help. regards Pete

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