Opus Blank Blinking Screen

pablo88 · 04-10-2012, 04:33 PM

Hello, my name is Pawel,

I have problems with the screen of my Opus. Device works correctly when plugged to computer - I mean I can upload files and the red light is gloving (so it's charging I hope). When I'm pressing start button, green light appears and Opus is ON. When I'm pressing the OK button only edges are blinking, nothing else is displayed (Blank Screen). Firstly it was a wallpaper and it started to fade, and now it's only blank screen with those mentioned blinking edges.

I have contacted support but they want me to send it to france for tests but the cost of sending it is like 30 euros one way and I don't have a proof of buying because it was a used one, so probably i will have to pay twice (and 60 euros is like half the price for a new Opus).

photos of device:
http://ifotos.pl/zobacz/opus1jpg_rnqersw.jpg/
http://www.tinyimg.pl/h7ao4js4rsdq.html

I have already tried reset, hard reset, battery remove - nothing worked. Thank you for any help.

Billi · 04-11-2012, 02:31 AM

It can really be a problem with the screen itself (although not a broken screen) and in this case I'm afraid you can't do anything but to send it to Paris.

Just to be sure it's not a dying battery: what happens when you plug in the cable? Does the screen show the usual sign of loading with the two cables or nothing?

And do you remember having done something specific before all this happened?

pablo88 · 04-11-2012, 10:38 AM

Quote:

Originally Posted by Billi

Just to be sure it's not a dying battery: what happens when you plug in the cable? Does the screen show the usual sign of loading with the two cables or nothing?

No, only the read light is showing instead of green and the screen stays the same. I am almost sure that charging works because sometimes Opus freezes with green light constantly on until the battery is depleted and the I cannot even turn it on. It's possible only after connecting it to the computer for a while.

And do you remember having done something specific before all this happened?

I was holding it in my jeans pocket in the original sleever from Bookeen and sightseeing (I was on a trip). From time to time (metro, bus stations, etc.) I was reading from it untill suddenly it stoped working. Only fading wallpaper was on the display, I tried to push buttons but then the wallpaper become to fade even more until the screen turned blank.

Now I opened it but I don't see anything strange inside (i'm not a specialist)...

Thank you for your interest in my problem and any help.

Godzil · 04-11-2012, 12:09 PM

If the border blink, your screen is likely to be defective.. And you can do nothing but send it for repair.

pablo88 · 04-11-2012, 02:00 PM

Quote:

Originally Posted by Godzil

If the border blink, your screen is likely to be defective.. And you can do nothing but send it for repair.

ok, but I have bought a used one and I don't have a proof of purchase..

Billi · 04-11-2012, 04:09 PM

You don't need to have a proof of purchase. That is only important if you want to claim warranty. Bookeen will repair your Opus nevertheless (if it is possible), the disadvantage is that you have to pay for the repair and the shipping.

JSWolf · 04-11-2012, 04:16 PM

It could be the screen controller is bad.

pablo88 · 04-11-2012, 05:32 PM

Quote:

Originally Posted by JSWolf

It could be the screen controller is bad.

what does it mean? software?

Godzil · 04-12-2012, 04:21 AM

I seriously doubt that the screen controller is bad

04-10-2012, 04:33 PM	#1
pablo88 Junior Member Posts: 4 Karma: 10 Join Date: Apr 2012 Device: Cybook Opus	Blank Blinking Screen Hello, my name is Pawel, I have problems with the screen of my Opus. Device works correctly when plugged to computer - I mean I can upload files and the red light is gloving (so it's charging I hope). When I'm pressing start button, green light appears and Opus is ON. When I'm pressing the OK button only edges are blinking, nothing else is displayed (Blank Screen). Firstly it was a wallpaper and it started to fade, and now it's only blank screen with those mentioned blinking edges. I have contacted support but they want me to send it to france for tests but the cost of sending it is like 30 euros one way and I don't have a proof of buying because it was a used one, so probably i will have to pay twice (and 60 euros is like half the price for a new Opus). photos of device: http://ifotos.pl/zobacz/opus1jpg_rnqersw.jpg/ http://www.tinyimg.pl/h7ao4js4rsdq.html I have already tried reset, hard reset, battery remove - nothing worked. Thank you for any help.

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04-11-2012, 02:31 AM	#2
Billi Wizard Posts: 3,388 Karma: 14190103 Join Date: Jun 2009 Location: Berlin Device: Cybook, iRex, PB, Onyx	It can really be a problem with the screen itself (although not a broken screen) and in this case I'm afraid you can't do anything but to send it to Paris. Just to be sure it's not a dying battery: what happens when you plug in the cable? Does the screen show the usual sign of loading with the two cables or nothing? And do you remember having done something specific before all this happened?

04-11-2012, 12:09 PM	#4
Godzil a pthread?? where? where? Posts: 1,763 Karma: 30462 Join Date: Mar 2009 Location: Somewhere in EU Device: Newton MessagePad 2100, and only this	If the border blink, your screen is likely to be defective.. And you can do nothing but send it for repair.

04-11-2012, 04:09 PM	#6
Billi Wizard Posts: 3,388 Karma: 14190103 Join Date: Jun 2009 Location: Berlin Device: Cybook, iRex, PB, Onyx	You don't need to have a proof of purchase. That is only important if you want to claim warranty. Bookeen will repair your Opus nevertheless (if it is possible), the disadvantage is that you have to pay for the repair and the shipping.

04-11-2012, 04:16 PM	#7
JSWolf Resident Curmudgeon Posts: 73,897 Karma: 128597114 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	It could be the screen controller is bad.

04-12-2012, 04:21 AM	#9
Godzil a pthread?? where? where? Posts: 1,763 Karma: 30462 Join Date: Mar 2009 Location: Somewhere in EU Device: Newton MessagePad 2100, and only this	I seriously doubt that the screen controller is bad

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