11-09-2011, 01:04 PM | #1 |
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Location: Vancouver, BC
Device: Kobo WiFi, Kobo Glo, Kobo Vox, Samsung Galaxy S4, Samsung Tab2
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Connection Issues with Connected WiFi?
This is strange...and the first time it's happened to me.
I turned on my Vox this morning from 'off' (shut it off last night). Everything turned on great, WiFi connected - saw a strong signal. Then I tried to get to a website and got a message 'not connected'. Then I tried to go to the Kobo store, and got an error message that I need an internet connection (as I sat scratching my head, looking at my strong internet connection). So...I went into settings and disconnected my network, turned WiFi off, then turned it back on again, and re-connected to my network, and then I was back up and running again. Any ideas why the Vox did not find my internet connection, even though I was obviously connected??? |
11-09-2011, 03:30 PM | #2 |
UX Lead, Kobo Vox
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What kind of network are you connecting to? Some (WEP, I believe) have distinct phases of connection. I'm not an expert on networking (nor do I play one on TV!), but I recall an issue we had that stemmed from a race condition caused by this fact - android could show the wifi connection was established (eg, password was accepted), but no data could actually be transmitted because DHCP stuff had not finished yet. So there was a short period of time where things didn't work right. Perhaps your DHCP server was responding slowly? Just a thought...
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11-09-2011, 03:36 PM | #3 | |
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Quote:
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11-09-2011, 04:09 PM | #4 |
Member
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Join Date: Nov 2011
Device: Kobo Vox
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I have issues re-connecting to my (wpa2) wifi at random times.
when I turn wifi on vox off to conserve the battery, I am having problems reconnecting to my network afterwards. tried turning wifi on/off which didn't help until I figured out a way around it. my device seems to connect to my wifi fine after I kill all running tasks and try reconnecting again. not an elegant way, but it works. |
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