LookBook won't turn on

annie41378 · 12-28-2010, 02:53 PM

I received a LookBook for Christmas and it was working fine. I used it this morning...fine.

I just went to turn it on, and it will not turn on. I had it charging earlier today, so it has a charge.

I looked in the manual but there is only information on how the device works. I would appreciate any tips to get this baby on.

Thanks!

omahawildcat · 12-28-2010, 03:33 PM

What's a lookbook?

annie41378 · 12-28-2010, 04:10 PM

LookBook is a Wireless Reader that runs Kobo. I was able to get it to turn on with a poke of the reset button (hidden on the back and you need a very small paperclip to get it to work). I love this thing so far, but I'll be returning it if I need to keep resetting it.

Psyke · 12-28-2010, 04:51 PM

This is the second LookBook that has come on here.. I believe it's a 3rd party licensed product, but isn't actually related to the kobo e-reader. the reviews I've seen for it, or at least a very similar product, have been relatively negative, however positive when it does indeed work. One reviewer had picked up 4 of them for his family and 3 of them seemed defective while the last worked fine.

It's too bad that Kobo might be getting a bad rap from this as it's not their hardware....

jiminrussell · 12-28-2010, 08:35 PM

per the kobo customer care page http://kobo.zendesk.com/entries/3708...hnical-support

Kobo Customer Care is happy to help you with any reading-related issues on your Kobo-powered Literati or LookBook.

If you are having problems with the device itself -- WiFi or network connectivity, display issues, problems with buttons, screens, etc., you need to contact Literati and LookBook technical support.

Literati and LookBook technical support is available 9am to 9pm Pacific Time at 1-800-481-7983.

Timoleon · 12-28-2010, 08:50 PM

I saw a demo unit of one of these at the check-out counter at our local CVS Pharmacy here in the northeastern USA. Got a chance to play with it a bit --- the LookBook actually "looked" fairly sleek, and the screen wasn't dreadful at all. Quite inexpensive (almost picked one up), but alas, there's the rub: looks like quality control issues rule the day.

12-28-2010, 02:53 PM	#1
annie41378 Junior Member Posts: 2 Karma: 10 Join Date: Dec 2010 Device: LookBook	LookBook won't turn on I received a LookBook for Christmas and it was working fine. I used it this morning...fine. I just went to turn it on, and it will not turn on. I had it charging earlier today, so it has a charge. I looked in the manual but there is only information on how the device works. I would appreciate any tips to get this baby on. Thanks!

12-28-2010, 08:35 PM	#5
jiminrussell JimInRussell Posts: 355 Karma: 143302 Join Date: Nov 2010 Location: Russell Ontario Canada Device: kobo Aura One, Forma, Elipsa, Sage	lookbook support per the kobo customer care page http://kobo.zendesk.com/entries/3708...hnical-support Kobo Customer Care is happy to help you with any reading-related issues on your Kobo-powered Literati or LookBook. If you are having problems with the device itself -- WiFi or network connectivity, display issues, problems with buttons, screens, etc., you need to contact Literati and LookBook technical support. Literati and LookBook technical support is available 9am to 9pm Pacific Time at 1-800-481-7983.

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12-28-2010, 03:33 PM	#2
omahawildcat Enthusiast Posts: 26 Karma: 10 Join Date: Dec 2010 Device: Kobo	What's a lookbook?

12-28-2010, 04:10 PM	#3
annie41378 Junior Member Posts: 2 Karma: 10 Join Date: Dec 2010 Device: LookBook	LookBook is a Wireless Reader that runs Kobo. I was able to get it to turn on with a poke of the reset button (hidden on the back and you need a very small paperclip to get it to work). I love this thing so far, but I'll be returning it if I need to keep resetting it.

12-28-2010, 04:51 PM	#4
Psyke Evangelist Posts: 482 Karma: 534340 Join Date: Oct 2010 Location: Ottawa/Canada Device: Kobo Wi-Fi - Kobo Touch - GNex - N7	This is the second LookBook that has come on here.. I believe it's a 3rd party licensed product, but isn't actually related to the kobo e-reader. the reviews I've seen for it, or at least a very similar product, have been relatively negative, however positive when it does indeed work. One reviewer had picked up 4 of them for his family and 3 of them seemed defective while the last worked fine. It's too bad that Kobo might be getting a bad rap from this as it's not their hardware....

12-28-2010, 08:50 PM	#6
Timoleon Time Enough at Last Posts: 387 Karma: 1151316 Join Date: Feb 2008 Location: New England Device: iPad 3, iPhone 5, Kindle 3, Fire, Sony PRS-350	I saw a demo unit of one of these at the check-out counter at our local CVS Pharmacy here in the northeastern USA. Got a chance to play with it a bit --- the LookBook actually "looked" fairly sleek, and the screen wasn't dreadful at all. Quite inexpensive (almost picked one up), but alas, there's the rub: looks like quality control issues rule the day.

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