My ALP Battery

Gardenman · 01-30-2011, 10:35 PM

I got my ALP about 10 months ago. Lately the battery has been giving me only about 8 hours of reading time. I sent a ticket into aluratek. They sent me back reset instructions and said if the battery kept getting worse to send them a copy of my recept and they would send me a RMA. The battery has gotten worse. I sent them an email copy of the receipt about 10 days ago. No response yet from Aluratek.

I was wondering if anyone here had any inside info on who to contact at Aluratek. I am wondering if I am going to have to try to find a battery myself and try to replace it myself.

Thanks for any help you can give

MR. Pockets · 01-31-2011, 01:12 PM

I have seen batteries for the ALP/JB on ebay but they usually want around $30. I have had my ALP about the same amount of time and have noticed a decrease in battery life but it still gives me about 14-16 hours.

I would open a new ticket with all the info from the first (or linking the first). Aluratek doesn't seem to respond to second posts in tickets unless they were posted very soon after the response.

Gardenman · 01-31-2011, 04:51 PM

Thanks MR. Pockets I will try the new ticket Idea. I have seen the new batteries too. I will go that way is Aluratek does no come through.

Ken Maltby · 01-31-2011, 09:11 PM

It's too bad that we are not talking about a jetBook Lite, an ~$9-$11 set of four
rechargeable AA batteries are lasting between 30 and 40 hours of reading time,
according to recent posts.

Luck;
Ken

Gardenman · 01-31-2011, 10:14 PM

If I do not get Aluratek to do things right, I might just have to think about a jetbook lite

Gardenman · 02-07-2011, 09:36 PM

Update on my battery problem. The battery has gotten worse and worse. Aluratek would not answer any tickets about needing to send my APL in for repair. I had to call them today. They gave me an RMA while I was on the phone with them. I just wanted to let everyone know if you need to send something back to Aluratek -- Call them.

01-30-2011, 10:35 PM	#1
Gardenman Wizard Posts: 1,098 Karma: 9177222 Join Date: Oct 2010 Location: USA Device: sony prs-350,Nook HD+, Kindle 2nd gen, kindle keyboard	My ALP Battery I got my ALP about 10 months ago. Lately the battery has been giving me only about 8 hours of reading time. I sent a ticket into aluratek. They sent me back reset instructions and said if the battery kept getting worse to send them a copy of my recept and they would send me a RMA. The battery has gotten worse. I sent them an email copy of the receipt about 10 days ago. No response yet from Aluratek. I was wondering if anyone here had any inside info on who to contact at Aluratek. I am wondering if I am going to have to try to find a battery myself and try to replace it myself. Thanks for any help you can give

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01-31-2011, 01:12 PM	#2
MR. Pockets Addict Posts: 216 Karma: 4320 Join Date: Jun 2010 Location: Idaho, USA Device: Kobo Touch, Aluratek Libre Pro	I have seen batteries for the ALP/JB on ebay but they usually want around $30. I have had my ALP about the same amount of time and have noticed a decrease in battery life but it still gives me about 14-16 hours. I would open a new ticket with all the info from the first (or linking the first). Aluratek doesn't seem to respond to second posts in tickets unless they were posted very soon after the response.

01-31-2011, 04:51 PM	#3
Gardenman Wizard Posts: 1,098 Karma: 9177222 Join Date: Oct 2010 Location: USA Device: sony prs-350,Nook HD+, Kindle 2nd gen, kindle keyboard	Thanks MR. Pockets I will try the new ticket Idea. I have seen the new batteries too. I will go that way is Aluratek does no come through.

01-31-2011, 09:11 PM	#4
Ken Maltby Wizard Posts: 4,465 Karma: 6900052 Join Date: Dec 2009 Location: The Heart of Texas Device: Boox Note2, AuraHD, PDA,	It's too bad that we are not talking about a jetBook Lite, an ~$9-$11 set of four rechargeable AA batteries are lasting between 30 and 40 hours of reading time, according to recent posts. Luck; Ken

01-31-2011, 10:14 PM	#5
Gardenman Wizard Posts: 1,098 Karma: 9177222 Join Date: Oct 2010 Location: USA Device: sony prs-350,Nook HD+, Kindle 2nd gen, kindle keyboard	If I do not get Aluratek to do things right, I might just have to think about a jetbook lite

02-07-2011, 09:36 PM	#6
Gardenman Wizard Posts: 1,098 Karma: 9177222 Join Date: Oct 2010 Location: USA Device: sony prs-350,Nook HD+, Kindle 2nd gen, kindle keyboard	Update on my battery problem. The battery has gotten worse and worse. Aluratek would not answer any tickets about needing to send my APL in for repair. I had to call them today. They gave me an RMA while I was on the phone with them. I just wanted to let everyone know if you need to send something back to Aluratek -- Call them.

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