Unable to update.

[elewton]

Sorry to bother you, but I was wondering if anyone had a similar problem.

No matter what firmware version I use, the Hanlin shows a red light, sounds 6 long beeps and says
"Invalidate File
Please Check Your Update File".

I've tried copying V3update.bin on two different SD cards (freshly formatted FAT16 and FAT32) using 2 different computers under XP and Linux.

The Hanlin works fine when I reset it, but I'd really like .lit support..

I'd appreciate any advice,
Eric

[raymie67]

Are the cards 1GB or under, FAT32 will not work, if the card is 1GB or less and the file is on the root of the card already I would suggest downloading it again

[elewton]

Thanks. Yep.
128 and 256 MB. I used FAT16 but tried the others just to make sure.
I've downloaded it 4 times and tested the archive.

Thanks though .

[Moe The Cat]

The guys at OpenInkpot have suggested that formatting your SD card using the regular Windows formatter sometimes does not work. They suggest using the Panasonic SD card formatter.

Mind you, I haven't needed to try the Panasonic software myself, as my SD card works properly as is.

[Gudy]

Originally Posted by elewton

No matter what firmware version I use, the Hanlin shows a red light, sounds 6 long beeps and says
"Invalidate File
Please Check Your Update File".

Which of the two update procedures do you use?

Trying a firmware update from within the menu is known to be a fragile procedure that often fails. Switching the device on with the Volume+ key pressed down works much more reliably.

Other than that, SD Card problems seem to be the most common failure cause.

[mvoosten]

Originally Posted by Moe The Cat

The guys at OpenInkpot have suggested that formatting your SD card using the regular Windows formatter sometimes does not work. They suggest using the Panasonic SD card formatter.

Mind you, I haven't needed to try the Panasonic software myself, as my SD card works properly as is.

Correct, I found this as I had similar problems.. Used 4 differend SD cards, all formatted using FAT16 on windows Vista.. none worked until I discovered this utility. After using that I could update the firmware immediately using the same previous failing SD cards.

[elewton]

I can't believe that worked. And did LINUX not obey standards for FAT16?

We should definitely put that in a FAQ at the top. I love you guys!

Thanks again,
Eric

[ricou]

wow I have the same issue (I posted ot somewhere else on the forum).
I will try the panasonic sd format !

[garthoid]

I have a different update problem. Its get to step "5. Update Resource" and stops. So now I am stuck.

Not sure what to do next fearing I may "brick" my unit.

Any thoughts?

[Moe The Cat]

Originally Posted by garthoid

I have a different update problem. Its get to step "5. Update Resource" and stops. So now I am stuck.

Not sure what to do next fearing I may "brick" my unit.

Any thoughts?

Garthoid, are you getting a flashing red status light and five (or six) beeps when you turn on the unit? That's what was happening to me. I tried to reflash the firmware to see if it would correct the issue and it kept getting stuck at the fourth or fifth step. I finally discovered that it was a battery issue: I took the battery out and plugged into the USB cable (attached to my PC) and the unit booted without any problems. I was also able to reflash the firmware successfully without the battery installed. Frankly, I think the battery provided is not of very good quality. I went out and purchased a real Nokia battery and now my BeBook is working perfectly! Plus, the Nokia battery seems to be holding a charge longer.

[mvoosten]

Originally Posted by garthoid

I have a different update problem. Its get to step "5. Update Resource" and stops. So now I am stuck.

Not sure what to do next fearing I may "brick" my unit.

Any thoughts?

Just restart the update process.. Happens to me as well once in a while. Don't worry, the firmware flasher will still be intact (I believe it's even a protected piece on the flash)

[garthoid]

Thanks Moe,

I get as far as the 5th step ("Update Resource") and then the red light remains on.

I tried your suggestion, but unfortunately the result was the same. I may try recopying the firmware to the card.

I do hear the beeps when I turn the unit on (with V+ depressed) and then again after the firmware flash screen appears. This I perceive as normal. There are no more beeps after that. Just the solid red light.

[Moe The Cat]

Originally Posted by garthoid

Thanks Moe,

I get as far as the 5th step ("Update Resource") and then the red light remains on.

I tried your suggestion, but unfortunately the result was the same. I may try recopying the firmware to the card.

I do hear the beeps when I turn the unit on (with V+ depressed) and then again after the firmware flash screen appears. This I perceive as normal. There are no more beeps after that. Just the solid red light.

Sorry it didn't help. I guess you are not experiencing the same problem as me. I hope you can find a solution for your issue.

[garthoid]

I have tried updating several times. I also tried version 1.26 of firmware. I have also:
- formatted sd card with the panasonic tool identified win this thread.
- I have downloaded with chrome and firefox.

In all cases it gets to "5. Update Resource" and just hangs. Red light is constant.

I am at my wits end. I now have an unusable device.

:-(

[sankar10]

Originally Posted by garthoid

I have tried updating several times. I also tried version 1.26 of firmware. I have also:
- formatted sd card with the panasonic tool identified win this thread.
- I have downloaded with chrome and firefox.

In all cases it gets to "5. Update Resource" and just hangs. Red light is constant.

I am at my wits end. I now have an unusable device.

:-(

Just a suggestion did you try resetting the device and did you update with charger on , it could be a power problem