Desktop and WiFi update vers. 1.9 - Page 2

digiSara · 03-23-2011, 09:06 AM

Thanks for the info Taming - but my desktop is downloading every book every time you click Update Library. This slows down the whole process quite a bit.

PeterT · 03-23-2011, 09:12 AM

digiSara; you might like to follow the advice from Corby in this thread; run the program he lists and then send him the log it captures.

taming · 03-23-2011, 09:35 AM

Yeah--the downloading every book every time is a separate issue. Corby should be able to figure that out.

ltr · 03-23-2011, 10:19 AM

Quote:

Originally Posted by taming

Yeah--the downloading every book every time is a separate issue. Corby should be able to figure that out.

I followed up with Corby on this by sending debug files to him.

He reported back that they have now found the problem and will be updating the software once they get a fix.

ltr

Corby · 03-23-2011, 12:19 PM

Hi,

For anyone who is experiencing this problem, please redownload the desktop software from http://www.kobobooks.com/desktop. There is no need to sign out or resync your library, just reinstall on top of your current installation.

Most 1.9 users were not affected by this issue, so if you don't see this problem occurring, there is no need to reinstall.

Thank you,
Corby

digiSara · 03-23-2011, 12:38 PM

Thanks Corby - that has fixed the downloading problem!

ltr · 03-23-2011, 12:58 PM

Yep, thanks Corby. That fixed it.

I had to go through and clean up a few books in the eReader and on the desktop that were in an incorrect state of open or close, but now the eReader does a proper Sync and the desktop app does a proper Update Library. All is well.

I wonder if it wouldn't be a good idea for the many people who don't read this site and are experiencing this fault in annoyed silence, to pop-up a reload suggestion when the desktop is next started up.

ltr

PeterT · 03-23-2011, 01:11 PM

Interesting... I installed the newest desktop and now, the Desktop recognizes the Kobo as being attached, however, the Sync button does nothing. DbgView shows the following

Quote:

[7756] We need 5 or 6 data fields, but only found 1
[7756] NavigationMenu::deviceAttached "J:" _deviceInitialized false
[7756] We need 5 or 6 data fields, but only found 1
[7756] Starting Kobo device sync
[7756] We need 5 or 6 data fields, but only found 1
[7756] SyncWizard::~SyncWizard SyncWizard(0x36ebdc0, name = "SyncWizard")
[7756] QCoreApplication:

ostEvent: Unexpected null receiver
[7756] Starting Kobo device sync
[7756] We need 5 or 6 data fields, but only found 1
[7756] SyncWizard::~SyncWizard SyncWizard(0x36ebdc0, name = "SyncWizard")
[7756] QCoreApplication:

ostEvent: Unexpected null receiver

PeterT · 03-23-2011, 01:17 PM

Oh well; tis working now

I powered off / on the Kobo and all seems fine now

beautifulsoup · 04-17-2011, 01:56 AM

Hi; first post here. I've been lurking for a while.

Anyway - just downloaded 1.9 to desktop and ereader.

One book that I already had on my Borders desktop library was wiped off of the desktop after the update. Weird. (I can still get to it via my Borders elibrary, so - okay. And it's still on my ereader, so go figure). And in synching my library (I haven't done it in ages; I usually download the epubs from Borders, or open them in Adobe, etc, and then copy/paste drag/drop), one other purchased ebook does not show up on the Borders desktop.

Also weird.

Also - now, *every single time* I open the desktop app, it tells me I need to download the update. I've followed the direction three times now. And still....it tells me I need to download.

so confused....

beautifulsoup · 04-17-2011, 12:01 PM

ETA: On Sunday, April 17: For whatever reason, on the fifth download of desktop app update, I got my "missing" books back. Weird.

Asawi · 04-17-2011, 12:08 PM

The only books I see in the Kobo desktop are the 5 (?) that came with it. When I press "update libary" it goes through the Kobo online library. I can see the titles, but no books show up. Syncing the reader doesn't make any difference to the desktop either. Haven't worried too much about it though, since I use Calibre and the Kobo isn't for my use. The person I'm giving it to can use Calibre as well, I suppose.

ArmorDog · 04-20-2011, 12:56 AM

I've had the 1.9 firmware for a while now (2 weeks or so?) and I've noticed that it still doesn't go from sleep to off for sideloaded books. That is: if I leave it, it'll go to sleep but never power down completely.

Was that supposed to be fixed in 1.9? Or is that how it's supposed to work now?

(On the plus side, it never loses my page!)

DaleDe · 04-20-2011, 01:30 PM

Quote:

Originally Posted by ArmorDog

I've had the 1.9 firmware for a while now (2 weeks or so?) and I've noticed that it still doesn't go from sleep to off for sideloaded books. That is: if I leave it, it'll go to sleep but never power down completely.

Was that supposed to be fixed in 1.9? Or is that how it's supposed to work now?

(On the plus side, it never loses my page!)

I think that is how it is supposed to work now. It will still last nearly a week before needing to be recharged so the feeling ways that the boot time takes too long and should be a user decision. The automatic is to keep it fine if you lay it down.

Dale

04-17-2011, 01:56 AM	#25
beautifulsoup Addict Posts: 262 Karma: 1143088 Join Date: Jan 2011 Device: Too many ereaders.	Hi; first post here. I've been lurking for a while. Anyway - just downloaded 1.9 to desktop and ereader. One book that I already had on my Borders desktop library was wiped off of the desktop after the update. Weird. (I can still get to it via my Borders elibrary, so - okay. And it's still on my ereader, so go figure). And in synching my library (I haven't done it in ages; I usually download the epubs from Borders, or open them in Adobe, etc, and then copy/paste drag/drop), one other purchased ebook does not show up on the Borders desktop. Also weird. Also - now, every single time I open the desktop app, it tells me I need to download the update. I've followed the direction three times now. And still....it tells me I need to download. so confused.... Last edited by beautifulsoup; 04-17-2011 at 12:02 PM. Reason: See post below...in blue. (Sorry I messed up in posting; thought I was doing the edit within this very post).

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03-23-2011, 09:06 AM	#16
digiSara Groupie Posts: 158 Karma: 153344 Join Date: Dec 2010 Device: Kobo wifi	Thanks for the info Taming - but my desktop is downloading every book every time you click Update Library. This slows down the whole process quite a bit.

03-23-2011, 09:12 AM	#17
PeterT Grand Sorcerer Posts: 12,752 Karma: 75000002 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	digiSara; you might like to follow the advice from Corby in this thread; run the program he lists and then send him the log it captures.

03-23-2011, 09:35 AM	#18
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	Yeah--the downloading every book every time is a separate issue. Corby should be able to figure that out.

03-23-2011, 12:19 PM	#20
Corby Junior Junior Member Posts: 6 Karma: 10 Join Date: Dec 2010 Location: Toronto Device: Kobo	Hi, For anyone who is experiencing this problem, please redownload the desktop software from http://www.kobobooks.com/desktop. There is no need to sign out or resync your library, just reinstall on top of your current installation. Most 1.9 users were not affected by this issue, so if you don't see this problem occurring, there is no need to reinstall. Thank you, Corby

03-23-2011, 12:38 PM	#21
digiSara Groupie Posts: 158 Karma: 153344 Join Date: Dec 2010 Device: Kobo wifi	Thanks Corby - that has fixed the downloading problem!

03-23-2011, 12:58 PM	#22
ltr Addict Posts: 399 Karma: 104628 Join Date: Oct 2010 Location: Canada Device: Kindle PW-2	Yep, thanks Corby. That fixed it. I had to go through and clean up a few books in the eReader and on the desktop that were in an incorrect state of open or close, but now the eReader does a proper Sync and the desktop app does a proper Update Library. All is well. I wonder if it wouldn't be a good idea for the many people who don't read this site and are experiencing this fault in annoyed silence, to pop-up a reload suggestion when the desktop is next started up. ltr

03-23-2011, 01:17 PM	#24
PeterT Grand Sorcerer Posts: 12,752 Karma: 75000002 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Oh well; tis working now I powered off / on the Kobo and all seems fine now

04-17-2011, 12:01 PM	#26
beautifulsoup Addict Posts: 262 Karma: 1143088 Join Date: Jan 2011 Device: Too many ereaders.	ETA: On Sunday, April 17: For whatever reason, on the fifth download of desktop app update, I got my "missing" books back. Weird.

04-17-2011, 12:08 PM	#27
Asawi Gadgetoholic Posts: 1,467 Karma: 3865860 Join Date: Feb 2011 Location: Sweden Device: Kobo Libra2, Tolino Vision 6	The only books I see in the Kobo desktop are the 5 (?) that came with it. When I press "update libary" it goes through the Kobo online library. I can see the titles, but no books show up. Syncing the reader doesn't make any difference to the desktop either. Haven't worried too much about it though, since I use Calibre and the Kobo isn't for my use. The person I'm giving it to can use Calibre as well, I suppose.

04-20-2011, 12:56 AM	#28
ArmorDog Connoisseur Posts: 97 Karma: 522110 Join Date: Dec 2010 Location: Canada Device: Kobo Wifi and Kobo Touch and Kobo Glo and Kobo H20	I've had the 1.9 firmware for a while now (2 weeks or so?) and I've noticed that it still doesn't go from sleep to off for sideloaded books. That is: if I leave it, it'll go to sleep but never power down completely. Was that supposed to be fixed in 1.9? Or is that how it's supposed to work now? (On the plus side, it never loses my page!)

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