|05-20-2010, 11:31 AM||#1|
Where Did 2015 Go?
Join Date: Feb 2009
Location: Durham, NC
Device: Every Kindle Ever Made & To Be Made + Kobo Aura + Nexus7.2!
Amazon Replacing Kindle Books With Corrected Versions
Over the past several weeks, I have received emails from Amazon CS offering updated corrected versions of Kindle books that contained errors [So far Ender's Game and Tai-Pan]. The emails warn that replacing the books will erase highlights and bookmarks from the current copy, giving you a chance to back them up before requesting the updated version be sent to your Kindle. Once you reply to the email, a new version is sent to the Kindle with the faulty copy.
I don't know if this is in response to customer complaints or is driven by the publishers [Tor and Dell for the above titles] - but this is a real step in supporting ebook quality - even after the sale!
|05-20-2010, 12:49 PM||#2|
Join Date: Nov 2008
Location: Augsburg (near Munich), Germany
Device: 26 Readers, 44 Tablets
|05-20-2010, 12:55 PM||#3|
Join Date: Oct 2007
Device: HDX 8.9, AuraHD, Nook HD+, Kindle 2,3,T , Opus, Nexus7, iPhone 6, etc
|05-20-2010, 03:58 PM||#4|
Join Date: Jul 2008
Device: Various and sundry
It's nice to see them taking some action on this problem. Previously, I've had to call or email them and get the bad copy deleted and get a refund, then re-purchase the corrected book. I had to find out about the corrected version on my own. I complained about this several times.
|05-21-2010, 06:34 PM||#5|
Join Date: Aug 2008
Location: TN, USA
Device: kindle(1/2/3/dx), nook, nookcolr, Sony, Kobo, epic, iphone, iPad, pc
If anyone updates Dragonflight, could they post here to let us know if the "fixed" book still contains the second in the series? It was original a two-title book, but now appears to only include the first in the series (although it's double the file size of the second ASIN of the same title).
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