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Old 05-02-2010, 09:16 AM   #1
Duiker
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Lost cover art on 'Synching'

I synched my kobo using the kobo app for PC that it came with and now I've lost all the cover art that came with the pre-installed books. It also has reset all my 'currently reading' books to page one. Has anyone else had any issues like this?
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Old 05-02-2010, 10:54 PM   #2
srid
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It's a bug -- notify help@kobobooks.com.
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Old 05-03-2010, 02:54 AM   #3
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I've also had this happen. It seems to affect any book loaded through the desktop software as well as the preinstalled ones, when I added a new book after this started the cover appeared with the first sync, and disappeared with the next. To clarify, the images themselves still EXIST, they just don't appear as thumbnails in lists on either the reader or the desktop software.
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Old 05-03-2010, 01:22 PM   #4
lchen
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Same thing happens to me in the Currently Reading section.
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Old 05-03-2010, 01:23 PM   #5
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Also happened to me in my "What I'm Reading" list. Bought a book off Kobo book store, synced to reader, image cover is gone in reading list.
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Old 05-03-2010, 03:49 PM   #6
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Guys, check your Calibre settings. By default, Calibre stores the cover as a separate image for EPUB files. Same with meta-info in an OPF file. You want to change that so that the cover and metainfo are included within the EPUB. I have had no lost covers thus far (40+ books now).
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Old 05-03-2010, 04:27 PM   #7
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Nothing to do with Calibre, this is happening to the stuff that was preloaded on the reader and that is added with the Kobo app, everything else is fine.

Last edited by Bureaucromancer; 05-03-2010 at 04:29 PM.
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Old 05-03-2010, 04:58 PM   #8
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Quote:
Originally Posted by Bureaucromancer View Post
Nothing to do with Calibre, this is happening to the stuff that was preloaded on the reader and that is added with the Kobo app, everything else is fine.
yep. Still no word from kobo on this. Will post when I hear back. I think they are backlogged at the moment.
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Old 05-04-2010, 01:59 PM   #9
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My request to Kobo on this just got a reply saying that an update is in the works, and should be released "shortly".
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Old 05-04-2010, 03:04 PM   #10
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Quote:
Originally Posted by Bureaucromancer View Post
My request to Kobo on this just got a reply saying that an update is in the works, and should be released "shortly".
yeah I just got the same thing. They suggested I try synching again but I have no interest in losing my bookmark in my 1000 page book and trying to find that page again. No way. No how!
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Old 05-27-2010, 10:21 AM   #11
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What I did to retrieve my cover art,

In the reader there is a directory name ".kobo" and inside I found a sub name "tmp" and "images". In "tmp" one directory named "images". I copied all those files into the directory "images" which is in the ".kobo" directory. I use the reset and restarted the Kobo and all the cover art were present.

This worked for me, I hope this will work for you. You should backup the Kobo before doing anything. There is no guaranty that this will work.

Have a good day.
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