CONNECT reader and, well, connection issues.

Raventhon · 07-01-2007, 02:27 AM

The CONNECT reader is no longer detecting my reader when I plug the USB in. This only started once I used libprs500 for the first time, although it may be something entirely unrelated. Now, however, when I plug in my reader, I get the "USB connected" message on the reader, but CONNECT does not detect it. I can still transfer books via libprs, but I'd prefer to use the CONNECT reader for ease of conversion and general laziness.

Anyone else have this issue?

HarryT · 07-01-2007, 02:40 AM

Uninstall and reinstall the software - that should fix it.

Raventhon · 07-01-2007, 03:59 AM

Quote:

Originally Posted by HarryT

Uninstall and reinstall the software - that should fix it.

Done so several times now, no go.

JSWolf · 07-01-2007, 08:29 AM

I had that problem. Seems the USB driver for Libprs500 is in the way and confusing things. What I did was go into System Properties, hardware, and device properties. Then I found the USB driver and deleted it. Worked fine.

lumi · 07-21-2007, 02:14 AM

I have this problem all the time, and it started before I downloaded libprs500. It seems there is a software glitch (no big surprise there). Sometimes I have to unplug the USB/close Connect 2-3 times before the program recognizes the reader.

JSWolf · 07-21-2007, 07:46 AM

Quote:

Originally Posted by lumi

I have this problem all the time, and it started before I downloaded libprs500. It seems there is a software glitch (no big surprise there). Sometimes I have to unplug the USB/close Connect 2-3 times before the program recognizes the reader.

Which version of Windows are you using? I have XP Pro at home and I have no issues with Connect seeing my reader. Is there any chance you have access to another reader (to test) in case it's a problem with yours?

lumi · 07-21-2007, 12:21 PM

I'm using XP. Unfortunately, despite my best efforts

, none of my friends or family have Readers of their own yet.

JSWolf · 07-21-2007, 02:06 PM

Another thing you could do is install connect on another computer and see what happens. You don't have to register that computer and you don't have to register your reader on that computer as well.

the_Finn · 08-01-2007, 07:37 AM

Quote:

Originally Posted by JSWolf

I had that problem. Seems the USB driver for Libprs500 is in the way and confusing things. What I did was go into System Properties, hardware, and device properties. Then I found the USB driver and deleted it. Worked fine.

do you remember the name of the USB driver? as i am definitly having the issue you were having.

07-01-2007, 02:27 AM	#1
Raventhon Member Posts: 21 Karma: 10 Join Date: Jun 2007 Device: Amazon Kindle 3	CONNECT reader and, well, connection issues. The CONNECT reader is no longer detecting my reader when I plug the USB in. This only started once I used libprs500 for the first time, although it may be something entirely unrelated. Now, however, when I plug in my reader, I get the "USB connected" message on the reader, but CONNECT does not detect it. I can still transfer books via libprs, but I'd prefer to use the CONNECT reader for ease of conversion and general laziness. Anyone else have this issue?

07-01-2007, 02:40 AM	#2
HarryT eBook Enthusiast Posts: 54,661 Karma: 26165759 Join Date: Nov 2006 Location: UK Device: Kindle Touch, PW, Fire HD, iPad 3, iPhone 4, Samsung Tab 2 7 + More	Uninstall and reinstall the software - that should fix it. __________________ Harry Currently proofreading The Poison Belt, by Sir Arthur Conan Doyle.

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07-01-2007, 08:29 AM	#4
JSWolf Mobile Reader Geek Posts: 34,210 Karma: 13801376 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Sony Reader PRS-650, iPad	I had that problem. Seems the USB driver for Libprs500 is in the way and confusing things. What I did was go into System Properties, hardware, and device properties. Then I found the USB driver and deleted it. Worked fine.

07-21-2007, 02:14 AM	#5
lumi Member Posts: 19 Karma: 46 Join Date: Jan 2007 Device: Sony Reader	I have this problem all the time, and it started before I downloaded libprs500. It seems there is a software glitch (no big surprise there). Sometimes I have to unplug the USB/close Connect 2-3 times before the program recognizes the reader.

07-21-2007, 12:21 PM	#7
lumi Member Posts: 19 Karma: 46 Join Date: Jan 2007 Device: Sony Reader	I'm using XP. Unfortunately, despite my best efforts , none of my friends or family have Readers of their own yet.

07-21-2007, 02:06 PM	#8
JSWolf Mobile Reader Geek Posts: 34,210 Karma: 13801376 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Sony Reader PRS-650, iPad	Another thing you could do is install connect on another computer and see what happens. You don't have to register that computer and you don't have to register your reader on that computer as well.


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