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Old 11-19-2009, 07:43 AM   #46
ALYSSACHANCE
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The reset they are talking about has you press the back button on the right side of the device then the power button. I will try this next time it freezes since before I was taking the back off the device and searching for a pin to hit the reset button.
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Old 11-19-2009, 07:58 AM   #47
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oh and last night I went home and took out the the sd card. we will see how that helps.
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Old 11-19-2009, 09:47 AM   #48
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Quote:
Originally Posted by ALYSSACHANCE View Post
I got this email this morning....

Madam,

Other customers have faced the issue you are referring to. It has been identified by our technical team and the solution will come with the coming firmware upgrade. This one should solve a lot of issues encountered with the Cybook. Our technicians are still working on this firmware. We apologise for the inconvenience.

For your information, there is another way to reset the device without pressing the reset button. Please refer to the attached document.

If you prefer to return the device we will provide you with a RMA number and a return procedure. Our technical team will then check up your Opus and we will send it back to you.

Best regards,
Bookeen Support Team


Hey !!!!!


It's on its way !!!!!!



Yahhooooooo whhoooooo!!!!!!!


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Old 11-19-2009, 09:58 AM   #49
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Quote:
Originally Posted by ALYSSACHANCE View Post
I got this email this morning....

Madam,

Other customers have faced the issue you are referring to. It has been identified by our technical team and the solution will come with the coming firmware upgrade. This one should solve a lot of issues encountered with the Cybook. Our technicians are still working on this firmware. We apologise for the inconvenience.

For your information, there is another way to reset the device without pressing the reset button. Please refer to the attached document.

If you prefer to return the device we will provide you with a RMA number and a return procedure. Our technical team will then check up your Opus and we will send it back to you.

Best regards,
Bookeen Support Team
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Old 11-19-2009, 02:18 PM   #50
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Of course they are still working on it, or it would released....
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Old 11-19-2009, 03:04 PM   #51
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What the f* up? Bookeen is working on the firmware update? I can't believe it!
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Old 11-19-2009, 03:23 PM   #52
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I believe the working on the cybook firmware to be some kind of sisyphean labor.

There is the one guy at the Bookeen who has his "office" in the darkest cellar of the headquarters. He programs day and night and then walks up all the stairs to the top of the Bookeen building with a Cybook held above his head, and when he arrives at the top he shows his new firmware to the CEO himself. But within a second the Cybook freezes and his work starts all over again, so he has to run down all the way into the deep dungeons of the Bookeen building and start over on his cursed firmware.

There is always somebody working on the new firmware for the Cybook...

What very few people know is that this person also is responsible for the support mails...
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Old 11-19-2009, 03:29 PM   #53
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a pthread?? where? where?
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pieter: Why not

But I suspect that Bookeen get a cascading bug list (correcting one, will show another etc.)
Last edited by Godzil; 11-19-2009 at 03:34 PM.
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Old 11-19-2009, 04:42 PM   #54
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Quote:
Originally Posted by ALYSSACHANCE View Post
[...] the solution will come with the coming firmware upgrade. This one should solve a lot of issues encountered with the Cybook. Our technicians are still working on this firmware. We apologise for the inconvenience.
It reminds me of the Second Coming of Christ. It's also supposed to resolve a lot of issues, and people are wondering about an exact date.
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Old 11-20-2009, 03:49 AM   #55
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Of course they are still working on it, or it would released....
Another possibility is that they have back-burnered the firmware update because they are busy working on other things.
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Old 11-20-2009, 04:53 AM   #56
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Well, michael dahan twice inted at yet another reader...
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Old 11-21-2009, 04:29 AM   #57
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Well, michael dahan twice inted at yet another reader...
A rumour which turns out to be true. See:

http://www.mobileread.com/forums/sho...130#post664130
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Old 11-22-2009, 01:19 PM   #58
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That just yet an other version of gen3.Not much different that what happened with the switch to the 512M version.
I wish bookeen would tells us what's going on. For all my patience, it's beginning to wears out.
Last edited by EowynCarter; 11-22-2009 at 01:24 PM.
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Old 11-23-2009, 03:00 AM   #59
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It's not the hardware that I find interesting, Eowyn, but that it's being released with the ePub firmware. Hopefully that means that it's now "finished".
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Old 11-23-2009, 04:13 AM   #60
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a pthread?? where? where?
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the Opus had already an ePub firmware...
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