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Old 10-03-2009, 04:58 PM   #1
daffy4u
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My Kindles and iPod Touch Deregistered... Not By Me!

This is very weird.
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Old 10-03-2009, 05:03 PM   #2
zelda_pinwheel
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very weird ! did you account get hacked ? or is it just a server error ? can you re-register them ? maybe amazon doesn't love you anymore and broke up with you !
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Old 10-03-2009, 05:03 PM   #3
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Did you call Amazon to find out what happened?
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Old 10-03-2009, 05:09 PM   #4
daffy4u
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I can re-register easily but I want to talk to Amazon first and find out why. I'm working today, so I may not get to it until later or tomorrow.
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Old 10-03-2009, 05:10 PM   #5
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Quote:
Originally Posted by daffy4u View Post
I can re-register easily but I want to talk to Amazon first and find out why. I'm working today, so I may not get to it until later or tomorrow.
Please let us know what Amazon has to say when you contact them. I'm rather curious as to what is going on.
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Old 10-03-2009, 05:17 PM   #6
desertgrandma
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Just discovered I "have no kindle" also.........calling right now.
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Old 10-03-2009, 05:25 PM   #7
desertgrandma
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just a "network issue" Everyone should be okay now. I am......Super service.
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Old 10-03-2009, 05:26 PM   #8
daffy4u
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Sorry to learn you're in the same boat DG.

My email to Amazon.

Quote:
I just tried to purchase a new book from the Kindle Store and to my surprise, I was unable to because my Kindle 1, Kindle 2 and iPod Touch have been de-registered from my account... and it was not done by me.

Before I re-registger I would like you to investigate how and why this happened. The Kindles and iPod Touch are still in my possession, so it wasn't a thief. I live alone, so it wasn't someone in my household. I believe the error is on the Amazon side.

Please contact me and let me know what happened.

Thank you,
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Old 10-03-2009, 05:31 PM   #9
desertgrandma
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The call back was immediate.

Talked to a guy named "Pete". He was very apologetic and said they were having network issues, and that it should all be cleared by now. I tried logging on again, and got my old page back. He said everyone should be able to log on now.

I wouldn't ever try to 'reregister' before I talked to Amazon. I can see a big mess doing that.........

"whew!"
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Old 10-03-2009, 05:32 PM   #10
daffy4u
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It's back!
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Old 10-03-2009, 07:17 PM   #11
fugazied
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Phew! That's the first issue I've seen with Amazon, they are one of the best companies with the servers and network (I also use them for backing up data from my computers, works great)
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Old 10-03-2009, 08:10 PM   #12
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Whew! Glad it's all okay.
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Old 10-03-2009, 08:15 PM   #13
zelda_pinwheel
zeldinha zippy zeldissima
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i'm glad that was resolved so quickly for you !
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