kobo clara hd completely dead

porphyry5 · 09-09-2022, 05:38 PM

My clara hd is about 18 months old. It has always had an issue of complete battery drainage overnight if kept in Sleep mode, so I have it set to Power off 15 minutes after closing the lid.

Currently the screen is its normal powered off and % read on the cover image.
But there is no response to the power button press, no Restore screen after holding it down 60 seconds, no response to charging 4 hours, no power on light on the power button, nothing at all..

When powered off, charge state was about 80%, and I believe these devices will function when charging even if the battery is completely kaput or absent, so am wondering if the problem may be with the power button itself, though its action feels normal.

Advice please.

BookCat · 09-13-2022, 01:53 PM

My thought is that the problem is with the battery - it might be dead. Have you tried doing a 24 hr charge from the mains (not a laptop)? Try this. If the issue is still happening, maybe change the battery. I don't know how to do this with a Clara, hopefully someone will come along and give better advice.

johnydon3 · 09-13-2022, 04:50 PM

Quote:

Originally Posted by porphyry5

My clara hd is about 18 months old. It has always had an issue of complete battery drainage overnight if kept in Sleep mode, so I have it set to Power off 15 minutes after closing the lid.

Currently the screen is its normal powered off and % read on the cover image.
But there is no response to the power button press, no Restore screen after holding it down 60 seconds, no response to charging 4 hours, no power on light on the power button, nothing at all..

When powered off, charge state was about 80%, and I believe these devices will function when charging even if the battery is completely kaput or absent, so am wondering if the problem may be with the power button itself, though its action feels normal.

Advice please.

Sounds like a faulty battery, i am new to kobo devices but back in the days i had a pretty similar problem with one of my kindles and the problem was caused by the magnetic cover, because the cover was not putting the device to sleep even if it was clossed, and it drained the battery duing the night, it was solved by changing to a different case.

Aleron Ives · 09-13-2022, 05:37 PM

My kwmobile case is extremely unreliable at putting my Libra 2 to sleep. I just press the power button when I'm done using it, since the sleep cover only has a 1/3 chance of activating sleep mode itself.

JSWolf · 09-20-2022, 03:57 PM

Quote:

Originally Posted by Aleron Ives

My kwmobile case is extremely unreliable at putting my Libra 2 to sleep. I just press the power button when I'm done using it, since the sleep cover only has a 1/3 chance of activating sleep mode itself.

I would have returned it ASAP for another case. I forget the make, but I bought a case for my H2O and the magnets did not line up properly.

Aleron Ives · 09-20-2022, 04:43 PM

It doesn't seem worth the trouble to do a return. I prefer putting the Kobo to sleep manually, anyway, so I can look at the cover art before I put it away.

09-09-2022, 05:38 PM	#1
porphyry5 Connoisseur Posts: 63 Karma: 10 Join Date: Apr 2013 Device: Kobo Clara, Onyx Boox Monte Cristo	kobo clara hd completely dead My clara hd is about 18 months old. It has always had an issue of complete battery drainage overnight if kept in Sleep mode, so I have it set to Power off 15 minutes after closing the lid. Currently the screen is its normal powered off and % read on the cover image. But there is no response to the power button press, no Restore screen after holding it down 60 seconds, no response to charging 4 hours, no power on light on the power button, nothing at all.. When powered off, charge state was about 80%, and I believe these devices will function when charging even if the battery is completely kaput or absent, so am wondering if the problem may be with the power button itself, though its action feels normal. Advice please.

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09-13-2022, 01:53 PM	#2
BookCat C L J Posts: 2,912 Karma: 21115458 Join Date: Dec 2008 Location: Birmingham UK Device: Sony e-reader 505, Kindle PW2, Kindle PW3, Kobo Libra2	My thought is that the problem is with the battery - it might be dead. Have you tried doing a 24 hr charge from the mains (not a laptop)? Try this. If the issue is still happening, maybe change the battery. I don't know how to do this with a Clara, hopefully someone will come along and give better advice.

09-13-2022, 05:37 PM	#4
Aleron Ives Wizard Posts: 1,134 Karma: 13621998 Join Date: Sep 2022 Device: Kobo Libra 2	My kwmobile case is extremely unreliable at putting my Libra 2 to sleep. I just press the power button when I'm done using it, since the sleep cover only has a 1/3 chance of activating sleep mode itself.

09-20-2022, 04:43 PM	#6
Aleron Ives Wizard Posts: 1,134 Karma: 13621998 Join Date: Sep 2022 Device: Kobo Libra 2	It doesn't seem worth the trouble to do a return. I prefer putting the Kobo to sleep manually, anyway, so I can look at the cover art before I put it away.