02-14-2022, 09:20 AM | #1 |
Junior Member
Posts: 2
Karma: 10
Join Date: Feb 2022
Device: Pocketbook Touch Lux 5
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Problem with touch lux 5
Hello!
I have a brand new pocketbook touch lux 5. I loaded some stuff from send-to-pocketbook. I took it my backpack, and when i took it out, the screen looks like this. Even when I turn it off, this page still remains. Any ideas what I can do? I am desperate https://ibb.co/6H97Ctr https://ibb.co/7Xjj9c6 |
02-14-2022, 10:42 AM | #2 |
Guru
Posts: 727
Karma: 10215666
Join Date: Jul 2017
Device: Boox Nova 2
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Replace the screen or the device. You cracked the glass substrate or it cracked itself (can happen from rapid temperature change) unfortunately. Basically there's a thin layer of glass that the eink particles sit on and it's now cracked. It's a pretty common way of breaking these devices unfortunately. Maybe you can contact Pocketbook and they will help you out since you just got it?
There's a few eInk devices that use a plastic substrate which is harder to break like the Kobo Forma and Boox Note but they're generally higher end and cost more. Small readers are basically all glass. |
Tags |
pocketbook touch lux 5, problem |
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