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Old 03-31-2009, 04:04 PM   #1
carios23
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I just bought a used PRS-505, owner cant deauthorize :(

I was trying to deauthorize from my new account but it would just freeze the ebook library.
The previous owner tried to deauthorize but it just says processing but it doesn't seem like it is going to finish.
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Old 03-31-2009, 04:28 PM   #2
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You may have to call Sony
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Old 03-31-2009, 04:44 PM   #3
carios23
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I hate DRM
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Old 03-31-2009, 04:47 PM   #4
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Call or email Sony support, they should be able to fix you up quickly.
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Old 03-31-2009, 06:05 PM   #5
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well, it wasn't so bad. I had to press the reset button for 10 seconds, then volume + & bookmark button for one minute and that resets the drm in the unit.
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Old 03-31-2009, 07:14 PM   #6
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Quote:
Originally Posted by carios23 View Post
well, it wasn't so bad. I had to press the reset button for 10 seconds, then volume + & bookmark button for one minute and that resets the drm in the unit.
Glad you got it fixed up
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Old 03-31-2009, 08:23 PM   #7
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well, it wasn't so bad. I had to press the reset button for 10 seconds, then volume + & bookmark button for one minute and that resets the drm in the unit.
Were you then able to authorize the Reader to your account?

I will have to do this for my girlfriend's 505 that I purchased on ebay.
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Old 04-01-2009, 11:19 PM   #8
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You should be able to. I also bought a used one and had no problems deauthorizing the old owner and authorizing me. HTH
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Old 04-03-2009, 10:59 AM   #9
carios23
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Were you then able to authorize the Reader to your account?

I will have to do this for my girlfriend's 505 that I purchased on ebay.
yes, I authorized it to my account with no problems.
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