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Old 03-23-2009, 04:37 PM   #1
Patguth
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help! new on forum. Kindle freeze

Hi everyone,

I'm new on the forum. My kindle (1) did something today it's never done.
It froze. None of the buttons are working. It refuses to turn off. Unplugged or plugged doesn't matter. I pressed the reset. Still won't work.

Does anyone know howto fix this problem? I have a lot of books on there. Could too many books be the problem?

I would really appreciate it.
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Old 03-23-2009, 04:54 PM   #2
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Have you tried removing (and then reinstalling) the battery? I'm not sure it will help, but that is always my last resort with battery powered devices. If you have a SD card, then removing it would also be worth trying.

Note that, unlike LCD screens, it is normal for the last image to remain on the screen when the Kindle freezes. The trick is to get it to reboot.
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Old 03-23-2009, 11:35 PM   #3
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we have had certain books lock up our Kindle, had you just loaded a particular book before the lockup?
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Old 03-24-2009, 12:02 AM   #4
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Take the gray back off the Kindle. Grab a paper clip and stick it in the little hole labeled "reset", hold there for a moment. The Kindle will restart and you should be good to go.
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Old 03-27-2009, 10:54 PM   #5
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I was on my way home on the subway when my Kindle froze and then went blank. I was so upset but then my husband suggested I check here to see if anyone else had had the same issue. I found this sticky, did exactly what daffy4u said, and it worked!!! Thank you so much!!! :-)
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Old 03-27-2009, 11:18 PM   #6
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I have had my kindle since November, have done that 2 or 3 times. The only time it didn't work was when it was dead - I just charged it for a couple minutes, then reset it, and it was fine.
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Old 03-27-2009, 11:28 PM   #7
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Quote:
Originally Posted by stoogeswoman View Post
I was on my way home on the subway when my Kindle froze and then went blank. I was so upset but then my husband suggested I check here to see if anyone else had had the same issue. I found this sticky, did exactly what daffy4u said, and it worked!!! Thank you so much!!! :-)
Yay! I'm glad it worked for you. I keep a paperclip attached to my K1 cover... just in case.
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Old 12-20-2010, 06:46 PM   #8
Astridlrb
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Kindle Freezes in NYC Subway

Hi Everyone,
I am new to the forum. My kindle keeps freezing in the NYC subway. Amazon has now sent me a 3rd kindle and they have been really nice but I am frustrated! One representative thought it might be the cover (the leather one with the felt interior). Does anyone else have any thoughts?

Thanks!
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Old 12-20-2010, 07:29 PM   #9
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Quote:
Originally Posted by Astridlrb View Post
Hi Everyone,
I am new to the forum. My kindle keeps freezing in the NYC subway. Amazon has now sent me a 3rd kindle and they have been really nice but I am frustrated! One representative thought it might be the cover (the leather one with the felt interior). Does anyone else have any thoughts?

Thanks!
Hi Astridlrb, welcome to MobileRead!

There are quite a few threads and posts on this here in the Kindle forum. It seems that Kindle 3 WiFi and the non-lighted Kindle cover do not play well together. Amazon is refunding money for non-lighted cover for anyone having issues.

I have the Kindle 3G with the lighted cover and have had no problems.
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Old 12-24-2010, 09:42 AM   #10
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Thanks, everyone. Amazon offered to give me a new lighted cover so I am going to try that based on your feedback.
Happy Holidays and thanks for all your support!
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