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Old 03-12-2009, 11:04 PM   #1
eternal
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Image Stuck on Screen

I have an ebook that I've been traveling with for the last 2.5 months and it has worked fine since I got it until yesterday. When I went to charge it, I noticed that an image was stuck on the screen. I didn't think much of it because I have seen this happen before when the ebook is left on and it dies with something on the screen. No big deal, once recharged, the book wipes the screen and everything works fine.

Except this time it hasn't gone away. The image is stuck there and I can't seem to clear it. I tried resetting the device by pushing in the reset button on the back but it still doesn't work. I have searched a bit online and haven't seen this problem elsewhere (which surprises me). Any thoughts? Even when the ebook is off, the picture in the top right corner is still displayed

Pictures below.



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Old 03-12-2009, 11:27 PM   #2
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the screen is broken and cracked. its DOA. Warrenty doesnt cover it. you can even see exactly where it was hit.
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Old 03-12-2009, 11:28 PM   #3
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Only time I've heard of or seen images like that is when the device itself is damaged (Screen is shot)

I've no idea if this is the case with your screen, but it looks like something hit the screen in the center of that square.
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Old 03-13-2009, 09:15 AM   #4
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Ugh. Really? When i look at the box it seems like a picture from a hallway or something that got stuck. I just pulled it out of my backpack and plugged it in. i dont remember dropping it or anything. I think I read Sony will replace the screen for $180, right? Should I just buy a new one?
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Old 03-13-2009, 09:18 AM   #5
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That is a classic example of a broken screen substrate, I'm afraid.

(If you search our forums, you'll find a lot of other, very similar pictures.)
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Old 03-13-2009, 09:19 AM   #6
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That is unquestionably a fractured screen substrate, and if the image on the screen won't refresh, you've probably badly damaged the screen controller too.
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Old 03-14-2009, 05:00 AM   #7
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OK Thanks. Because I'm backpacking 2/4, does anybody have a good recommendation on a strong and light case to use? Apparently the one I have didn't work too well. Thanks
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Old 03-15-2009, 09:16 AM   #8
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Quote:
Originally Posted by eternal View Post
OK Thanks. Because I'm backpacking 2/4, does anybody have a good recommendation on a strong and light case to use? Apparently the one I have didn't work too well. Thanks
Look into some of the Tin cases. the metal should be more resilient than a cloth or foam case. Plus if you do manage to crush it the metal will remain crushed to forewarn you of the readers demise next time
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Old 03-28-2009, 11:19 PM   #9
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OK Thanks. Because I'm backpacking 2/4, does anybody have a good recommendation on a strong and light case to use? Apparently the one I have didn't work too well. Thanks
The Book Armour case is *really* sturdy & protective!

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Old 03-30-2009, 04:34 PM   #10
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The Book Armour case is *really* sturdy & protective!

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I love my Book Armour case, but it's not light. It probably weighs as much as the Reader. I wouldn't leave home without it, though.
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Old 03-30-2009, 08:36 PM   #11
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There's a thread over in the Reader Accessories sub-forum about making your own hard-case from a DVD security case. I've made two of them; it works splendidly. The DVD security cases are available from Brodart.com for way under $10.

Turning the security case into a reader case takes only about 10 minutes. And you wind up with a quite sturdy and light-weight hard-case that will protect your reader inside a suitcase, briefcase, or backpack.

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