|11-13-2013, 05:30 AM||#1|
Join Date: Mar 2010
Location: St Louis, MO
Device: Kobo HD Glo, 2 Kindle Fire HDs, Nexus 7, 3 Phablets
Things to Check your HDX for Defects
I’ve been asked to make a thread for newbies to check their new HDX for defects.
I can only post what I have read or experience but I hope this helps some.
Supposedly the blue border is normal and Amazon will not replace it for that but if it interferes with your reading you may be able to convince them. Any flashing or flickering as I call it is not normal and they will replace it. Any weird tint or color bleeds into the screen is not normal and they will replace it for that too.
Last you may notice your charger cable sits at an angle when plugged into the HDX this is normal it isn’t a defect.
To get books covers to show up on the Carousel the covers must be huge! I am using 1066x1600 that a member told me about works for her so far no so genetic covers when using this size. Personal Documents also need a huge size cover and you must send the book to the HDX for it to show downloading from the cloud will not generate a cover. Personal documents will not show a cover in the Documents tab and there is no cover view only list view.
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