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Old 07-30-2013, 03:24 AM   #1
magneto_ms
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Is my kindle dead?

Part of the screen did not load and has remained like this ever since. Is there any way of resetting this condition? Or is my kindle really dead?
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Old 07-30-2013, 08:45 AM   #2
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It is most definitely, completely and irrevocably dead.

This is symptomatic of a cracked screen substrate. The only fix is to replace the screen.
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Old 07-30-2013, 09:10 AM   #3
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Absolutely. You've fractured the thin layer of glass (the screen substrate) that's below the outer plastic screen. Probably by applying a bending or twisting force to the screen. It's broken. This is not covered by warranty, but if you contact Kindle CS they will almost certainly offer you at least a discount off a replacement.
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