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Old 05-10-2013, 02:51 AM   #106
Lindemann
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Ok, but newest firmware for M92 from Arta Tech is 1.8 20130407 so why did u install 1.7 version?
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Old 05-12-2013, 05:09 AM   #107
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I'm totally new to this category of readers so if I may ask a couple basic questions:
Does the Onyx support Epub ?
What type of OS does it have ?
Can it be purchased in stores (not online I mean)
This brand is from what country ?

Thanks

Last edited by Quexos; 05-12-2013 at 05:12 AM.
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Old 05-12-2013, 07:49 AM   #108
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Quote:
Originally Posted by Quexos View Post
I'm totally new to this category of readers so if I may ask a couple basic questions:
Does the Onyx support Epub ?
What type of OS does it have ?
Can it be purchased in stores (not online I mean)
This brand is from what country ?

Thanks
Does the Onyx support Epub ? Yes and many other formats though there are minor shortcomings, but it supports pdf way better. For epubs you may want to check "Coolreader and FBreader Bugs and Wishlist" thread
What type of OS does it have ? Linux
Can it be purchased in stores (not online I mean)? Don't know, but everybody agrees that Booxtor (Germany, ereader-store.de) gives the best support
This brand is from what country ? China,but is has active presence in Germany, Poland and Russia, where its distributors are.

Last edited by Feher; 05-12-2013 at 08:03 AM.
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Old 05-12-2013, 09:11 AM   #109
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I use my Onyx Boox i62HD to read both epubs and pdfs (with the pdfreader), and it works well for epubs too. I can use the dictionary, highlight/anotate text... The only thing I miss for epubs in the pdfreader is being able to change the margins, but maybe this option will be implemented in the next firmware...
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Old 05-15-2013, 09:12 PM   #110
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Smile Thank You!

Hi,

I just wanted to say thank you to everyone for participating in this forum with your feedback, expertise, and opinions. This is truly one of the amazing benefits of the internet. A few days ago I didn't know anything (I mean really, I don't think I knew the difference between an e-reader and a tablet) and thanks to online reviews and forums such as this one, I was able to find the best possible match for my needs and the best possible seller to purchase from. I just purchased an Onyx m92 from ereader-store.de based on all the happy customer feedback here (and Booxter's active participation in this forum). Not only that, it was the lowest price I could find anywhere, the only other one that came close was a seller from the U.S. (I'm in Toronto, Canada - total came to 275 euros or $360 CND). Thanks again everyone for getting in on the discussion, I can't wait to try out my new device.
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Old 06-05-2013, 07:38 PM   #111
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Hi, I ordered an Onyx Boox M92 from ereader-store.de and paid $34 dollars for shipping at the time of purchase. This already seemed a bit high to me, as I've handled international UPS shipping before.

Then, at the time of accepting the package, I was charged an additional $21.72 by UPS in undisclosed brokerage fees.

What gives? Did others have this same experience with Booxtor and ereader-store.de? I otherwise had a positive experience, but $55 in shipping for a 1 kilogram package is absurd, especially when 40% of it was unexpected to me until the package showed up at my door.
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Old 06-06-2013, 03:55 AM   #112
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Contact ereader-store.de and give this information. May be, it's can help to understand the problem and avoid this problem an other time.
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Old 06-06-2013, 06:08 AM   #113
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Quote:
Originally Posted by jknighton View Post
Hi, I ordered an Onyx Boox M92 from ereader-store.de and paid $34 dollars for shipping at the time of purchase. This already seemed a bit high to me, as I've handled international UPS shipping before.

Then, at the time of accepting the package, I was charged an additional $21.72 by UPS in undisclosed brokerage fees.

What gives? Did others have this same experience with Booxtor and ereader-store.de? I otherwise had a positive experience, but $55 in shipping for a 1 kilogram package is absurd, especially when 40% of it was unexpected to me until the package showed up at my door.
UPS screw customers on the doorstep with brokerage fees. It's a standard UPS con and zero to do with the retailer. Avoid UPS. I know I do. I'm not sure about other couriers. Probably all the big ones are thieves.
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Old 06-06-2013, 10:37 PM   #114
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Thanks, Rizla.

Unfortunately, UPS is the only carrier through which Booxtor ships to the United States. Oh well.
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Old 06-07-2013, 01:25 AM   #115
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Originally Posted by Rizla View Post
UPS screw customers on the doorstep with brokerage fees. It's a standard UPS con and zero to do with the retailer. Avoid UPS. I know I do. I'm not sure about other couriers. Probably all the big ones are thieves.
Fedex tries the same thing. I can't speak about ordering from Europe, but when I order from the US to Canada, I find that using USPS/Canada Post is the cheapest and fastest option. They seem to have their Customs brokerage working well, and they don't add extra fees for it. It would be good if USPS/Canada Post had similar arrangements with European mail services.
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Old 06-07-2013, 07:08 AM   #116
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Quote:
Originally Posted by jknighton View Post
Hi, I ordered an Onyx Boox M92 from ereader-store.de and paid $34 dollars for shipping at the time of purchase. This already seemed a bit high to me, as I've handled international UPS shipping before.

Then, at the time of accepting the package, I was charged an additional $21.72 by UPS in undisclosed brokerage fees.

What gives? Did others have this same experience with Booxtor and ereader-store.de? I otherwise had a positive experience, but $55 in shipping for a 1 kilogram package is absurd, especially when 40% of it was unexpected to me until the package showed up at my door.
As I already replied, when you buy goods abroad of your country, depending on goods price (or origin) you most likely have to pay import taxes (UPS collects it for local customs /taxation office and calls it brokerage fees). We cannot even estimate the amount of those fees. It depends on goods price, origin, import rules of country of destination (even states and provinces have different rules). We assume customers know those rules, when they place their orders abroad of their countries.

Why did we decide to offer just UPS shipping to oversea?
1. It is EXPRESS delivery which usually costs a couple of hundred EUR, but we could bargain very good conditions. It costs now almost as high as usual postal fees. But customers have their ordered goods within of a couple of days.
2. Former shipping with DHL - packages were always handled by local postal services and very often the quality of the service was just bad (we got quite often complains about damaged packages). Packages to USA, Australia or Canada have been delayed for weeks for customs clearance. Users had anyway to pay those import taxes, but quite inconveniently to customs directly.

The UPS brokerage fees are defenitely not a con or additional shipping fees - just your import taxes, collected by UPS on behalf of the government.. . Our EU customers have to pay German taxes VAT (19%), but for customers from abroad of EU we don't charge German taxes. There is however no guarantee, that you don't have to pay import taxes at all, when your country has rules and thresholds for import of goods. In Germany e.g. we have to pay at least 19% import taxes for every imported goods, when its price is higher than 22 EUR.

Last edited by Booxtor; 06-07-2013 at 07:52 AM.
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Old 06-07-2013, 08:44 AM   #117
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The UPS brokerage fees are defenitely not a con or additional shipping fees - just your import taxes, collected by UPS on behalf of the government.
My experience shipping from the USA to Canada has been outrageous. I assume the same situation exists shipping from Europe to North America. Perhaps America-based posters could share their experiences?

The brokerage / customs & clearance fee that UPS charges is in addition to import taxes. When I ship to Canada using normal American mail (USPS--United States Postal Service), I am never charged brokerage. It is a UPS scam.

ups brokerage fees scam

UPS/FedEx Brokerage Fee – avoid scam

Please bear in mind that in all probability if I cannot find an alternative to shipping to Canada with UPS, I will not buy from you, and I do want to buy from you. I do not trust UPS. They are a dreadful courier. They overcharge and do not deliver when scheduled after I have taken a day off work to be there (without apology). I suggest you google UPS SUCKS.

One alternative may be to offer a non-courier postage option with shipping insurance.

Last edited by Rizla; 06-07-2013 at 08:51 AM.
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Old 06-07-2013, 09:46 AM   #118
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Quote:
Originally Posted by Rizla View Post
My experience shipping from the USA to Canada has been outrageous. I assume the same situation exists shipping from Europe to North America. Perhaps America-based posters could share their experiences?

The brokerage / customs & clearance fee that UPS charges is in addition to import taxes. When I ship to Canada using normal American mail (USPS--United States Postal Service), I am never charged brokerage. It is a UPS scam.

ups brokerage fees scam

UPS/FedEx Brokerage Fee – avoid scam

Please bear in mind that in all probability if I cannot find an alternative to shipping to Canada with UPS, I will not buy from you, and I do want to buy from you. I do not trust UPS. They are a dreadful courier. They overcharge and do not deliver when scheduled after I have taken a day off work to be there (without apology). I suggest you google UPS SUCKS.

One alternative may be to offer a non-courier postage option with shipping insurance.
Following your links I have found this document: https://www.google.co.uk/url?sa=t&rc...,d.ZGU&cad=rja where the UPS brokerage rates are quite detailed explained.


I have additionally contacted UPS for explanation and they told me that indeed with "brokerage fees" they mean not just import taxes. To be able to know what could be charged to our customers in the USA and Canada on duties and taxes additionally I would like to ask you guys to publish here screen shots of your UPS invoices with decoding of those brokerage fees.
E.g. those mentioned above $21.72 could be indeed just import taxes, since it looks like just 6,7% of value of imported goods..
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Old 06-27-2013, 06:11 AM   #119
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Booxtor, is it still possible to get the discount code?
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Old 08-20-2014, 08:21 PM   #120
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Why are al;l youtubes on Onyx (or is in Newton?) in Russian?

I wanted to SEE a review, but almost everything is in Russian language.

Does this mean customer service and interface is also in Russian?
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