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Old 05-22-2013, 06:58 PM   #1
macinalli
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Device: Sony PRS-T1
Ghost image when turned off

Hi,
My PRS-T1 is displaying a ghost image that doesn't go away even when the reader is powered off. I've tried both a soft and hard reset but no luck. Is it simply a case of a busted screen?
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Old 05-22-2013, 07:43 PM   #2
Teknikal
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Depends how bad it is, e-ink screens tend to ghost a little bit usually the next page refresh clears it up. If it isn't severe and if it goes away after a couple of refreshes I think it's normal but if it's something that is there all the time probably not.
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Old 05-23-2013, 04:53 AM   #3
macinalli
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Quote:
Originally Posted by Teknikal View Post
Depends how bad it is, e-ink screens tend to ghost a little bit usually the next page refresh clears it up. If it isn't severe and if it goes away after a couple of refreshes I think it's normal but if it's something that is there all the time probably not.
This has now been there for a couple of weeks and still no sign of it going! The image itself is part of the text telling you that the reader is in sleep mode and stays there whether the reader is on/off.......
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Old 05-23-2013, 07:16 AM   #4
Teknikal
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Quote:
Originally Posted by macinalli View Post
This has now been there for a couple of weeks and still no sign of it going! The image itself is part of the text telling you that the reader is in sleep mode and stays there whether the reader is on/off.......
Then it sounds like the screen/hardware is indeed damaged unfortunately their incredibly delicate devices when they should really be made to take a bit of abuse.

I managed to get my first T1 replaced where I bought it as it died in the first year if you haven't had it long it might be worth a try, I think the only other real option is sending it off to Sony.
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