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Old 05-11-2013, 04:00 PM   #1
jackastor
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Exclamation desktop 3.2.2 crashing when connected to kobo

Just got an update for the desktop and now it seems to crash every time I connect the reader. Just wondering if any one else is having issues.

Just incase its asked: Windows 7 64 bit
Amd FX 8 CORE CPU BLACK EDITION
32GB OF RAM
8 TERRABYTES OF HDD

every thing works fine up to the point where the device is connected and the desktop does it thing. Then it crashes.

regards

Jack
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Old 05-12-2013, 12:35 AM   #2
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Quote:
Originally Posted by jackastor View Post
Just got an update for the desktop and now it seems to crash every time I connect the reader. Just wondering if any one else is having issues.

Just incase its asked: Windows 7 64 bit
Amd FX 8 CORE CPU BLACK EDITION
32GB OF RAM
8 TERRABYTES OF HDD

every thing works fine up to the point where the device is connected and the desktop does it thing. Then it crashes.

regards

Jack
My desktop is pretty close to what you have except for 24GB memory and 5TB of hard drive plus a 120GB SSD boot drive. The only issue I've seen with 3.22, so far, is that my Kobo library books do not show. They do sync to my Aura either using the desktop or wifi.

Regards,
David
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Old 05-12-2013, 01:27 AM   #3
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i upgraded the app earlier today and synced my Aura with no problem. I just synced my Mini, again with no problem. I'm using a Mac.
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Old 05-12-2013, 04:29 AM   #4
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I also have no problems on a Windows 7 64-bit, Intel core i7 and 4GB of RAM (I think the hard disk is 512 GB, not sure though)
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Old 05-13-2013, 03:14 PM   #5
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Quote:
Originally Posted by paola View Post
I also have no problems on a Windows 7 64-bit, Intel core i7 and 4GB of RAM (I think the hard disk is 512 GB, not sure though)
That's good to know. I am not sure what is causing the error. I have unistalled it rebooted. Edited the Registry and removed all Kobo occurances and reinstalled still have issue.

Jack
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Old 05-13-2013, 05:28 PM   #6
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Quote:
Originally Posted by david_e View Post
i upgraded the app earlier today and synced my Aura with no problem. I just synced my Mini, again with no problem. I'm using a Mac.
Well oddly I did connect the Step Mothers Touch to the computer and the Kobo software synced with out crashing... So I have now reset the glo (sigh have to wait for processing of my books all over again all 3000 of them.) and it seems to sync fine... wont know till the initial sync is completed and the upgrade done.

fingers crossed.

Jack
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Old 05-13-2013, 07:05 PM   #7
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Device Reset Worked.

Sadly I had to do a device reset to get things to work. But now things are working fine. I think perhaps I may have disconnected the reader without ejecting it. This may be a good lesson for us all here to remember. Eject Eject Eject or else corruption and chaos will ensue..


Regards

Jack

Last edited by jackastor; 05-13-2013 at 07:08 PM.
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