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Old 05-02-2013, 08:12 AM   #1
bfollowell
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Nook HD+ not charging

Has anyone had any problems with their Nook HD+ not charging? I last successfully charged mine back over the weekend. It was getting low last night so I plugged it in when I went to bed. When I woke up this morning it was still showing 5% and not charging.

I plugged my Nook Tablet cable into my HD+ transformer and it charges so I know the transformer is good. That narrows the problem down to either the cable or the HD+ itself. The HD+ no longer shows up when I plug it into my computer but that could still be either the HD+ or the connector, though I'd probably lean more towards the cable since my HD+ is acting fine except for not charging.

In the past, whenever the HD+ was really low and I plugged it in to charge, the little LED next to the connector would come on and glow amber, then turn green later, as it charged up to a decent level. Now when I plug it in, the little LED comes on and glows green from the start but no charging is going on.

Any ideas?

Any information on how well warranty/repairs/replacements are handled? I'm assuming that, if it's the cable, they probably won't cover that after four months and I'll just have to purchase another one.

Thanks.

- Byron Followell
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Old 05-02-2013, 11:19 AM   #2
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I got it charging again. I inspected the connector closely and noticed some white gunk dried in it, probably from packing it back and forth to work in my lunch bag. I found some contact cleaner and cleaned the connector out really well and did the same for the port on my HD+ and now all is right with the world again.

Maybe I'll start keeping it in a little zip-lock baggie from now on.

- Byron
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Old 05-02-2013, 11:21 AM   #3
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Glad to see you fixed it. I was going to suggest it was the cable since you could still charge it using the tablet cable.
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Old 05-02-2013, 12:28 PM   #4
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Quote:
Originally Posted by Apache View Post
Glad to see you fixed it. I was going to suggest it was the cable since you could still charge it using the tablet cable.
Apache
Well, I couldn't charge with the Tablet cable because they're different cables. What I'd been able to do was charge the Tablet using my HD+ transformer and the Tablet cable.

Basically I'd ruled out the HD+ transformer as the issue but couldn't narrow down any further than the HD+ or the cable. The cable was the most likely suspect though.

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Old 05-02-2013, 10:37 PM   #5
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Are you able to take it to a Barnes and Noble and exchange it? I have found that they will give a new cable even when the Nook is out of warranty.
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