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Old 04-10-2013, 01:56 PM   #1
Kobo-Robin
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Looping/Crashing Tapestries fix.

Hey all.

This isn't for everyone.

We have found an issue where people who at one point disabled Discovery, this has caused a cache issue that happens when updating to Jelly Bean.

To fix this, you need to reset Tapestries.

This is not a factory reset.

All of your media, apps, saves etc. will still be there but all of the Tapestries will be set to default.

Here's how:
  1. Got to 'Settings"
  2. Go to 'Apps'
  3. Swipe to 'All'
  4. Scroll and select 'Tapestries'
  5. Tap on 'Clear data'.
  6. Redo your Tapestries.

I can't and won't say this will work for sure but it has worked with all of the devices we have tested.

Hope that helps!

Robin
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Old 04-11-2013, 08:50 AM   #2
JD Gumby
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Yep. It's stopped the crashing. Glad it was found...

Last edited by JD Gumby; 04-11-2013 at 08:52 AM.
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Old 04-11-2013, 03:17 PM   #3
Kobo-Robin
Kobo Arc - Ux Lead
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Awesome!
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Old 04-12-2013, 09:56 AM   #4
Brisen
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I tried that in the past when tapestries was crashing, and it just kept on crashing. I have a different launcher now, and tapestries mostly works when I go back to using it, but it is slower than the other launcher, and it seems glitchy now. If I'm in a tapestry and tap on something, and then tap back to get into the same tapestry to find something else, it takes me home instead of back where I was. I have lots of tapestries in other tapestries, so it might take me 3 or 4 taps and then waiting for the tapestry to load each time. It's annoying and the main reason I don't use tapestries now.
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Old 10-27-2014, 12:07 AM   #5
Jeff B
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Quote:
Originally Posted by Kobo-Robin View Post
Hey all.

This isn't for everyone.

We have found an issue where people who at one point disabled Discovery, this has caused a cache issue that happens when updating to Jelly Bean.

To fix this, you need to reset Tapestries.

This is not a factory reset.

All of your media, apps, saves etc. will still be there but all of the Tapestries will be set to default.

Here's how:
  1. Got to 'Settings"
  2. Go to 'Apps'
  3. Swipe to 'All'
  4. Scroll and select 'Tapestries'
  5. Tap on 'Clear data'.
  6. Redo your Tapestries.

I can't and won't say this will work for sure but it has worked with all of the devices we have tested.

Hope that helps!

Robin
Hi Robin,

I seem to be having this problem and want to try this fix. When you say that Tapestries will be set to default do you mean that everything that I pinned will be gone?

I have a lot of web pages pinned that I don't want to have to try to look for again. Is there any way to back up the tapestries before I do this so that I can avoid having to lose all of my pinned web sites.

Thanks,
Jeff
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