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Old 02-14-2013, 05:32 PM   #1
arzua
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Calibre and Windows 8 Comptability

Hi,

This is my first post, so if I am not at the correct thread, please forgive me.

I just bought a new notebook with Windows 8 and tried to download Calibre on it. Unfortunately this is not possible. It says, Calibre is not compatible and I should contact the developer.

Could someone please help me and tell me what to do?

Thanks

ArzuA
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Old 02-14-2013, 05:48 PM   #2
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Others have no such problem; what model notebook did you buy?
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Old 02-14-2013, 06:42 PM   #3
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There should be no problems unless you a Microsoft Surface RT system (which cannot run standard Windows programs despite the fact it says it is running Windows 8)
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Old 02-15-2013, 05:16 PM   #4
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I bought a Sony Vaio SVE1512H6EW, Windows 8 64 bit.
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Old 02-16-2013, 01:19 AM   #5
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I cannot think of any reason Calibre should not run on that machine under Windows 8.

What actually tells you it is not compatible?
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Old 02-17-2013, 10:30 AM   #6
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Can you download and install it anyway, or is it being blocked?

I have it installed on my Win8 Ativ, however, it constantly crashes - sometimes after a single action. Does anyone know what is causing this?
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Old 02-17-2013, 10:50 AM   #7
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no, it is completely being blocked.
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Old 02-17-2013, 10:57 AM   #8
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no, it is completely being blocked.

the error message is: " This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package."
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Old 02-17-2013, 10:59 AM   #9
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Sounds like you have a corrupt download of Calibre. I assume that you were downloading it from the official site? If so it might be worth clearing the browser caches and trying again.
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Old 02-17-2013, 04:45 PM   #10
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I download the software from the official site, so it cannot be corrupt. I deleted my browser history, ... but I keep receiving the same message. I really do not know what I can do ...
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Old 02-17-2013, 05:02 PM   #11
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Originally Posted by arzua View Post
I download the software from the official site, so it cannot be corrupt. I deleted my browser history, ... but I keep receiving the same message. I really do not know what I can do ...
http://manual.calibre-ebook.com/faq.html#id51
Lots of ways to get corruption. A/V *fixing* things is one
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Old 02-17-2013, 05:06 PM   #12
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Try Firefox instead of MSIE.
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Old 02-17-2013, 05:20 PM   #13
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I download the software from the official site, so it cannot be corrupt. I deleted my browser history, ... but I keep receiving the same message. I really do not know what I can do ...
There is a second download link there as well; try a download from it.
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Old 02-17-2013, 08:33 PM   #14
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Try Firefox instead of MSIE.
I always use Firefox unless dealing with the US Government, which frequently requires IE and Silverlight
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Old 02-17-2013, 10:05 PM   #15
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I really do not know what I can do ...
When downloading, choose to Save the file. With Internet Explorer (and Internet Explorer is improved and fine for Windows 8), the saved file will be, by default, in the Downloads folder. The path to the downloads folder is something like:

C:\Users\YourName_000\Downloads

Now, assuming you choose the 64 bit download, here is the name of the file:

calibre-64bit-0.9.19.msi

Right-click on the file to see the Properties. You should see this line:

Size: 54.2 MB (56,905,728 bytes)

Do you? The reason I am asking is that your error message is consistent with an incomplete download.

If the size is less than indicated above, re-download until you get a full download file.

Otherwise, I would try the regular Windows download (the one without the 64 on the big download icon). Does that behave the same?
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