|02-13-2013, 11:20 PM||#16|
Join Date: Jan 2013
Device: Sony I3
PRS-T1 Sony service is a joke
As I said before That was my experience with Sony.After I escalate this issue to the higher ups and I filled proper complains with the BBB and the California Consumer Affairs,a Lady name Jacky from SONY reached me offering me assistance to resove my issue,I accepted her assistance as I promised her I will withdraw the complaint with the 2 agencies as well in this forum,Only thing I don't understand how the other customer services representatives made me do this,Well I hope next time they learn how to treat customers Fairly.
|02-15-2013, 11:29 AM||#17|
Sony Customer Service Rep
Join Date: Nov 2010
Device: Sony Reader
Good morning MickiTee,
Thank you for your post.
I apologize if you are not completely satisfied with the service provided to you.
I work for Sony Electronics Inc. in the United States and as such I am not familiar with the procedures for Sony in other regions.
Please visit the Sony Support Center for the UK at: http://www.sony.co.uk/support/hub/sony_europe.html
They can provide additional information about obtaining support and technical inquiries in your region.
Sony Support USA
|02-15-2013, 11:45 AM||#18|
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Aura H2O, Sony PRS-650, Sony PRS-T1, nook STR, iPad 4, iPhone 5
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