Fictionwise has shut down! - Page 40

pdurrant · 01-21-2013, 08:29 AM

Still no books from fictionwise in my nook UK account yet.

GeoffC · 01-21-2013, 09:48 AM

I've given in - I'll just trust to my calibre library....

bookfanmd · 01-25-2013, 08:35 PM

Quote:

Originally Posted by pdurrant

And only got back a pointer to the FAQ. I don't suppose there are many people on the Fictionwise customer service desk now!

I haven't received a check either and my membership was good until May 2020. I've contacted FW support but no response yet.

ChristopherTD · 01-28-2013, 04:34 AM

FWIW I solved the issue of UK Nook thinking I was in some other country. That country was undefined since I hadn't entered any payment details. Once I attached a UK credit card to the account it decided I was allowed to see books on the UK Nook store. Still nothing imported from Fictionwise though.

GeoffC · 01-31-2013, 09:13 AM

What was the deadline for the transfer

HarryT · 01-31-2013, 09:15 AM

Today - 31st Jan - is when FW officially closes, I believe.

pdurrant · 01-31-2013, 09:36 AM

Still no transferred books in my nook.co.uk account. (Nor in my nook.com account, but that has a different email address, so they certainly shouldn't end up there!)

GeoffC · 01-31-2013, 10:00 AM

The rest of the day should prove interesting, then !

pdurrant · 01-31-2013, 10:18 AM

I don't think the transfer time is tied to the time that the Fictionwise web site is running.

pdurrant · 01-31-2013, 10:26 AM

I have contacted Barnes & Noble again on their customer support line via Skype. They are 'escalating' the problem. They might even phone me back.

Good grief! Email! Text Messages! What's this obsession with phone calls?

JSWolf · 01-31-2013, 10:58 AM

I got a message saying I had credit left from Fictionwise and then a message saying the amount was in error and I'd be getting an email soon with the proper amount.

pdurrant · 01-31-2013, 10:59 AM

I didn't have any credit left, but I do have four years of Buywise club membership, about which I have heard nothing yet (apart from the generic info in the FAQs).

HarryT · 01-31-2013, 11:01 AM

I never got any reply from my often-repeated request to have my copy of "The Two Towers" replaced with "The Lord of the Rings" omnibus. I suspect that's now a lost cause.

pdurrant · 01-31-2013, 11:03 AM

I don't think it's necessarily a lost cause. This is a known (to B&N) problem, and I suspect that they'll fix it eventually.

Mind you, they'll probably then cause everyone who had actually bought The Two Towers to receive The Lord of the Rings instead!

fjtorres · 01-31-2013, 12:02 PM

Quote:

Originally Posted by pdurrant

I have contacted Barnes & Noble again on their customer support line via Skype. They are 'escalating' the problem. They might even phone me back.

Be patient. Riggio is a busy guy so it'll take him a while to get around to authorizing action on the Fictionwise customer issues.

01-21-2013, 08:29 AM	#586
pdurrant The Grand Mouse Posts: 24,326 Karma: 73595938 Join Date: Jul 2007 Location: Norfolk, England Device: Kindle 2; iPhone 3G; Bookeen Opus; NOOK ST GlowLight	Still no books from fictionwise in my nook UK account yet. __________________ Kai Lung Raises His Voice, now available at Amazon and BooksOnBoard A new collection of ‘Kai Lung’ stories by Ernest Bramah, including four previously unpublished stories. Need professional help formatting your ebook? Send me email.....................Books I've read in 2013, 2012, 2011, 2010

01-21-2013, 09:48 AM	#587
GeoffC Chocolate Grasshopper ... Posts: 26,684 Karma: 16550486 Join Date: Mar 2008 Location: Scotland Device: Cybook Gen3 , Pocketbook 302 (Black) , Nexus 10: wife has PW	I've given in - I'll just trust to my calibre library.... __________________ > My Cats

01-31-2013, 09:13 AM	#590
GeoffC Chocolate Grasshopper ... Posts: 26,684 Karma: 16550486 Join Date: Mar 2008 Location: Scotland Device: Cybook Gen3 , Pocketbook 302 (Black) , Nexus 10: wife has PW	What was the deadline for the transfer __________________ > My Cats

01-31-2013, 09:15 AM	#591
HarryT eBook Enthusiast Posts: 54,663 Karma: 26165759 Join Date: Nov 2006 Location: UK Device: Kindle Touch, PW, Fire HD, iPad 3, iPhone 4, Samsung Tab 2 7 + More	Today - 31st Jan - is when FW officially closes, I believe. __________________ Harry Currently proofreading The Poison Belt, by Sir Arthur Conan Doyle.

01-31-2013, 09:36 AM	#592
pdurrant The Grand Mouse Posts: 24,326 Karma: 73595938 Join Date: Jul 2007 Location: Norfolk, England Device: Kindle 2; iPhone 3G; Bookeen Opus; NOOK ST GlowLight	Still no transferred books in my nook.co.uk account. (Nor in my nook.com account, but that has a different email address, so they certainly shouldn't end up there!) __________________ Kai Lung Raises His Voice, now available at Amazon and BooksOnBoard A new collection of ‘Kai Lung’ stories by Ernest Bramah, including four previously unpublished stories. Need professional help formatting your ebook? Send me email.....................Books I've read in 2013, 2012, 2011, 2010

01-28-2013, 04:34 AM	#589
ChristopherTD Addict Posts: 277 Karma: 1003456 Join Date: Apr 2008 Location: London. UK Device: iBooks on iPad/iPhone 4 (via Calibre)	FWIW I solved the issue of UK Nook thinking I was in some other country. That country was undefined since I hadn't entered any payment details. Once I attached a UK credit card to the account it decided I was allowed to see books on the UK Nook store. Still nothing imported from Fictionwise though.

01-31-2013, 10:00 AM	#593
GeoffC Chocolate Grasshopper ... Posts: 26,684 Karma: 16550486 Join Date: Mar 2008 Location: Scotland Device: Cybook Gen3 , Pocketbook 302 (Black) , Nexus 10: wife has PW	The rest of the day should prove interesting, then ! __________________ > My Cats

01-31-2013, 10:18 AM	#594
pdurrant The Grand Mouse Posts: 24,326 Karma: 73595938 Join Date: Jul 2007 Location: Norfolk, England Device: Kindle 2; iPhone 3G; Bookeen Opus; NOOK ST GlowLight	I don't think the transfer time is tied to the time that the Fictionwise web site is running. __________________ Kai Lung Raises His Voice, now available at Amazon and BooksOnBoard A new collection of ‘Kai Lung’ stories by Ernest Bramah, including four previously unpublished stories. Need professional help formatting your ebook? Send me email.....................Books I've read in 2013, 2012, 2011, 2010

01-31-2013, 10:26 AM	#595
pdurrant The Grand Mouse Posts: 24,326 Karma: 73595938 Join Date: Jul 2007 Location: Norfolk, England Device: Kindle 2; iPhone 3G; Bookeen Opus; NOOK ST GlowLight	I have contacted Barnes & Noble again on their customer support line via Skype. They are 'escalating' the problem. They might even phone me back. Good grief! Email! Text Messages! What's this obsession with phone calls? __________________ Kai Lung Raises His Voice, now available at Amazon and BooksOnBoard A new collection of ‘Kai Lung’ stories by Ernest Bramah, including four previously unpublished stories. Need professional help formatting your ebook? Send me email.....................Books I've read in 2013, 2012, 2011, 2010

01-31-2013, 10:58 AM	#596
JSWolf Mobile Reader Geek Posts: 34,224 Karma: 13801376 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Sony Reader PRS-650, iPad	I got a message saying I had credit left from Fictionwise and then a message saying the amount was in error and I'd be getting an email soon with the proper amount. __________________ Jon 2013 Reading List

01-31-2013, 10:59 AM	#597
pdurrant The Grand Mouse Posts: 24,326 Karma: 73595938 Join Date: Jul 2007 Location: Norfolk, England Device: Kindle 2; iPhone 3G; Bookeen Opus; NOOK ST GlowLight	I didn't have any credit left, but I do have four years of Buywise club membership, about which I have heard nothing yet (apart from the generic info in the FAQs). __________________ Kai Lung Raises His Voice, now available at Amazon and BooksOnBoard A new collection of ‘Kai Lung’ stories by Ernest Bramah, including four previously unpublished stories. Need professional help formatting your ebook? Send me email.....................Books I've read in 2013, 2012, 2011, 2010

01-31-2013, 11:01 AM	#598
HarryT eBook Enthusiast Posts: 54,663 Karma: 26165759 Join Date: Nov 2006 Location: UK Device: Kindle Touch, PW, Fire HD, iPad 3, iPhone 4, Samsung Tab 2 7 + More	I never got any reply from my often-repeated request to have my copy of "The Two Towers" replaced with "The Lord of the Rings" omnibus. I suspect that's now a lost cause. __________________ Harry Currently proofreading The Poison Belt, by Sir Arthur Conan Doyle.

01-31-2013, 11:03 AM	#599
pdurrant The Grand Mouse Posts: 24,326 Karma: 73595938 Join Date: Jul 2007 Location: Norfolk, England Device: Kindle 2; iPhone 3G; Bookeen Opus; NOOK ST GlowLight	I don't think it's necessarily a lost cause. This is a known (to B&N) problem, and I suspect that they'll fix it eventually. Mind you, they'll probably then cause everyone who had actually bought The Two Towers to receive The Lord of the Rings instead! __________________ Kai Lung Raises His Voice, now available at Amazon and BooksOnBoard A new collection of ‘Kai Lung’ stories by Ernest Bramah, including four previously unpublished stories. Need professional help formatting your ebook? Send me email.....................Books I've read in 2013, 2012, 2011, 2010

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