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Old 12-03-2012, 07:27 AM   #1
Joykins
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B&N website issues

Has anyone else had trouble attempting to access their B&N nook library on the website in the past few days? I've been trying to download some titles to my computer and it's taking forever to access them--sometimes I just get raw html on the page, sometimes I get nothing, and other times I get the library to load. Weird!
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Old 12-03-2012, 08:51 AM   #2
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I got the same issue
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Old 12-04-2012, 03:52 AM   #3
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A little over $25 from my Gift Card disappeared Friday (I keep a running log). I sent an email requesting help Friday...still no word.
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Old 12-08-2012, 11:33 PM   #4
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Have you tried DL'ing via the Nook application instead of the web site? I'm on a Mac, so my experience may or may not be relevant to your situation, but I've found it easier and faster to get the job done that way. Looks like the last time I did any downloading was Dec. 1, everything went fine then.
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Old 12-09-2012, 07:48 AM   #5
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Quote:
Originally Posted by Joykins View Post
Has anyone else had trouble attempting to access their B&N nook library on the website in the past few days? I've been trying to download some titles to my computer and it's taking forever to access them--sometimes I just get raw html on the page, sometimes I get nothing, and other times I get the library to load. Weird!
The last few days B&N has finally been sending a lot of people their codes for tranferring their Fictionwise books. This is probably causing quite a load for B&N's servers.
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Old 12-09-2012, 08:44 AM   #6
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Apparently they've been having issues for several days.
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Old 12-09-2012, 07:46 PM   #7
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Quote:
Originally Posted by elaysee View Post
Have you tried DL'ing via the Nook application instead of the web site? I'm on a Mac, so my experience may or may not be relevant to your situation, but I've found it easier and faster to get the job done that way. Looks like the last time I did any downloading was Dec. 1, everything went fine then.
Yes, I've done that but I wanted to download them in an order that the app doesn't sort properly (I wanted most recently purchased; the app goes by most recently read or purchased).
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Old 12-12-2012, 08:53 AM   #8
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Oh Dear. I've just signed up for a magazine subscription and I can't access it on my pc, or through any of the Nook apps installed on my devices. Customer services are nor being very helpful so far!
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Old 12-13-2012, 09:31 PM   #9
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It has been slow, as has the app on my tablet and on my desktop. I'm am assuming it is the 1K of new stuff that appeared in my library, most of which I am archiving. Also, I'm wondering if their servers can actually scale to meet the demands of the new tablets and holiday sales.
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