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Old 11-24-2012, 07:07 AM   #1
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on-off slider without function
Hi,

Finally got round to picking up the new Glo, and am impressed with it, so far.

But: the on-off slider is completely without function. Neither short flicks nor holding it in the off position yield any result.

Software is: 2.1.5 (r43939 10/12/12)

I have the Glo in the Kobo Glo Leather sleep cover. That works well. But the on off switch doesn't at all.

Any ideas?
Thanks
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Old 11-24-2012, 07:34 AM   #2
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Pushing the switch over and releasing should put the device to sleep. Holding it for 5 seconds or more should turn it off. In both cases, the display should change and a banner should be displayed across the top to show the state. If this doesn't work, the device is faulty and should be returned for replacement.
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Old 11-24-2012, 07:37 AM   #3
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If your sliding switch does not work then how do you turn your reader on at all, or off for that matter ?
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Old 11-24-2012, 07:48 AM   #4
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It went to sleep last night and I was only able to switch it on / Wake it up by plugging it in to my computer. The switch itself is without function.
Maybe I'll try a factory reset and set the thing up anew.
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Old 11-24-2012, 08:50 AM   #5
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Try a basic reset first because a factory reset will erase all your settings and put it back to its original state. If that does not work then go for a factory reset. Good luck
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Old 11-24-2012, 09:28 AM   #6
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Thanks for all the help, really appreciate it - I returned the Glo to the vendor and received a (working) replacement without hassle.

The replacement seems to be working just fine.
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Old 11-24-2012, 11:21 AM   #7
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"Fehmarn was also the location of Jimi Hendrix's final concert, at the Open Air Love & Peace Festival, on September 6, 1970." Yoohoo!!
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Old 11-24-2012, 11:56 AM   #8
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You're welcome
And I reckon a replacement as a solution would work too

Quote:
Originally Posted by Fehmarn View Post
Thanks for all the help, really appreciate it - I returned the Glo to the vendor and received a (working) replacement without hassle.

The replacement seems to be working just fine.
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Old 11-24-2012, 01:06 PM   #9
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"Fehmarn was also the location of Jimi Hendrix's final concert, at the Open Air Love & Peace Festival, on September 6, 1970." Yoohoo!!
I know - AND I was there (with my parents, I was only seven years old).
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Old 11-24-2012, 01:27 PM   #10
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Quote:
Originally Posted by Fehmarn View Post
It went to sleep last night and I was only able to switch it on / Wake it up by plugging it in to my computer. The switch itself is without function.
Maybe I'll try a factory reset and set the thing up anew.
Actually, this sounds like the battery is low/out of power.
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Old 11-24-2012, 07:57 PM   #11
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nogle,

I was thinking the same thing... The after image left on an e-ink display can mess with your perception of what is going on.
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Old 11-25-2012, 09:52 AM   #12
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The battery was fully loaded - checking the menu revealed in excess of 90% load. The switch itself was faulty.
The replacement works just fine.
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Old 11-26-2012, 02:34 AM   #13
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Glad you got it replaced. I think since you didn't mention the state of charge earlier and that it powered up after connecting it to a power source nogle and I both got the notion that the thing might have just run out of power... no offense intended.
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Old 11-26-2012, 07:02 AM   #14
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Also did you pull it all the way? I tried a few times, nothing happened then I realized I hadn't pulled it hard enough. You know it's working if the blue light blinks.
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Old 11-26-2012, 04:06 PM   #15
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Mine blinks a mix of blue and green


Quote:
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Also did you pull it all the way? I tried a few times, nothing happened then I realized I hadn't pulled it hard enough. You know it's working if the blue light blinks.
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