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Old 11-19-2012, 08:38 PM   #1
uhstud2215
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Smile How to de-register a Kindle which has a broken screen
Hi Guys,

If anyone can help here, I have received a broken screen kindle, and in the process of getting it replaced but it needs to be deregistered before Amazon CS will approve the replacement. The device is not registered to my account.

Thanks,
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Old 11-19-2012, 09:01 PM   #2
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Whoever it is registered to needs to log in to amazon, go to Manage your Kindle >Manage your devices, then deregister the respective one.

Or, on the device, if you can see anything, click on menu (top right corner) , settings, registration, deregister.
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Last edited by xendula; 11-21-2012 at 09:49 PM.
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Old 11-20-2012, 01:21 PM   #3
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Or, on the device, even if you can't see anything, blindly type

Home / Menu / 9 times Down / Up / Press / Press

to deregister.
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Old 11-21-2012, 09:05 PM   #4
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Originally Posted by PoP View Post
Or, on the device, even if you can't see anything, blindly type

Home / Menu / 9 times Down / Up / Press / Press

to deregister.
wow! great!
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