My replacement PW overview

[JoeC]

Originally Posted by jswinden

If Turned ON then the screen refreshes with every page turn, if OFF it refreshes after a few page turns (not sure how many).

I believe it's every sixth page.

[JoeC]

Originally Posted by 7hir7een

Hmm... now that I've seen some pictures, I think mine may have this problem too. I thought I noticed some greenishness and/or redness when reading but I wasn't sure if it was a defect or normal.

My screen looks like this, taken in a dark room with an iPhone (only camera I have) at full brightness. Do you think it warrants replacement? I don't really want to lose my Kindle to read on (already got rid of my NSTWGL), but I don't want to be stuck with a unit that has problems if I don't have to be.

What do you guys think?

I would replace it.

[Skydog]

Originally Posted by vxf

I am more and more convinced it might have something to do with glue, or humidity, or some other variable factor.
Yesterday, when I got mine, I noticed the spots on the bottom, but it looked otherwise pretty uniform. I left it to charge.
I came back to read on it and, the more I read, the more I noticed a pinkish hue in the upper-middle of the screen. It really got annoying. Not as bad as some of the pics I have seen, but there was a different hue to the middle than to the top or bottom.
I have not used my PW today - been stuck at work. Just pulled it out of the bag now and I see no pink hue whatsoever. Trying different levels of brightness, under different lights... nothing. It's just not there.

The spots on the bottom, where the leds are, obviously persist, and I find them really annoying when reading the WSJ - but less when there is a full page of text, as in a book.

But the pink is gone for sure. Hopefully, for good.

That is exactly what I have been thinking. Also, I wonder if internal temperature plays a role. I have noticed a difference in intensity (less) when first turned on after having been off for a few hours or more, then becoming more pronounced while using it. This seems to correspond with your findings. It will be interesting to see if there is a trend forming in the next several days.

[jswinden]

One rather annoying thing I'm seeing is that after you look up a word in the dictionary or pull up a menu or change the light setting--basically do anything that causes a small window to be overlaid on top of the text--once the overlaid window closes a large portion of the text on the page is displayed much thinner and lighter, and this isn't always just the text that had been overlaid. I can restore the text by forcing a page refresh by paging back then paging forward to redisplay the page. But this is an inconvenience. Amazon needs to force a total page refresh whenever an overlaid window closes.

[aceflor]

Originally Posted by jswinden

One rather annoying thing I'm seeing is that after you look up a word in the dictionary or pull up a menu or change the light setting--basically do anything that causes a small window to be overlaid on top of the text--once the overlaid window closes a large portion of the text on the page is displayed much thinner and lighter, and this isn't always just the text that had been overlaid. I can restore the text by forcing a page refresh by paging back then paging forward to redisplay the page. But this is an inconvenience. Amazon needs to force a total page refresh whenever an overlaid window closes.

This looks like what happens when you are using the kindle android app and using the dictionary to look up a word, afterwards the text is partly smaller and thinner.

[Blossom]

Originally Posted by jswinden

One rather annoying thing I'm seeing is that after you look up a word in the dictionary or pull up a menu or change the light setting--basically do anything that causes a small window to be overlaid on top of the text--once the overlaid window closes a large portion of the text on the page is displayed much thinner and lighter, and this isn't always just the text that had been overlaid. I can restore the text by forcing a page refresh by paging back then paging forward to redisplay the page. But this is an inconvenience. Amazon needs to force a total page refresh whenever an overlaid window closes.

Report to Amazon. Sounds like a bug in the firmware.

[SubElement]

I am sorta freaking out that I'll get a bad one. I getting it forwarded to me through a mailing service, so it's already pretty pricey to get here.

And if it's bad I'll have to pay out of my pocket to get it sent back, which has happened before with my Touch (pins on the back didn't power the light), and it's pretty expensive to ship back!

[Azythe]

Originally Posted by SubElement

I am sorta freaking out that I'll get a bad one. I getting it forwarded to me through a mailing service, so it's already pretty pricey to get here.

And if it's bad I'll have to pay out of my pocket to get it sent back, which has happened before with my Touch (pins on the back didn't power the light), and it's pretty expensive to ship back!

Same here for me. Getting forwarded to me as well. I really hope I get a good PW.

[Skydog]

Originally Posted by jswinden

One rather annoying thing I'm seeing is that after you look up a word in the dictionary or pull up a menu or change the light setting--basically do anything that causes a small window to be overlaid on top of the text--once the overlaid window closes a large portion of the text on the page is displayed much thinner and lighter, and this isn't always just the text that had been overlaid. I can restore the text by forcing a page refresh by paging back then paging forward to redisplay the page. But this is an inconvenience. Amazon needs to force a total page refresh whenever an overlaid window closes.

I have the same experience with the KTouch so it's not unique to the PW.

[Psykhe]

Originally Posted by Azythe

Same here for me. Getting forwarded to me as well. I really hope I get a good PW.

Dito. I guess we'll know in 10 days.

[bwaldron]

Originally Posted by aceflor

This looks like what happens when you are using the kindle android app and using the dictionary to look up a word, afterwards the text is partly smaller and thinner.

Hmm. I certainly don't see that with the Android app on my phone or tablet.

[jswinden]

Originally Posted by Skydog

I have the same experience with the KTouch so it's not unique to the PW.

It is definitely a FW thing then. I've never noticed it on my Touch but I probably wouldn't have without a bright front light on it like the PW has. It looks like the PW is doing only a partial page refresh after closing the popup windows.

[daffy4u]

Thanks for your help all! New PW to be delivered on Tuesday (Yay Amazon!). Support had me do a factory reset to confirm that I was having a hardware problem. It was weird that they noticed I don't use my K1 much for reading anymore. I told the CS I keep it because I use the SD card as backup in case the Amazon servers ever go down (plus the K1 is/was the easiest for liberation but they don't need to know that ).

I do wish there was a way to skip the "training" screens after a factory reset.

[jswinden]

Originally Posted by daffy4u

Thanks for your help all! New PW to be delivered on Tuesday (Yay Amazon!). Support had me do a factory reset to confirm that I was having a hardware problem. It was weird that they noticed I don't use my K1 much for reading anymore. I told the CS I keep it because I use the SD card as backup in case the Amazon servers ever go down (plus the K1 is/was the easiest for liberation but they don't need to know that ).

I do wish there was a way to skip the "training" screens after a factory reset.

Yeah that was a pain going through those screens the first time, and twice as bad the second time as I just wanted to pull up some text and see if my screen was better than the previous PW!

[sirmaru]

Originally Posted by jswinden

One rather annoying thing I'm seeing is that after you look up a word in the dictionary or pull up a menu or change the light setting--basically do anything that causes a small window to be overlaid on top of the text--once the overlaid window closes a large portion of the text on the page is displayed much thinner and lighter, and this isn't always just the text that had been overlaid. I can restore the text by forcing a page refresh by paging back then paging forward to redisplay the page. But this is an inconvenience. Amazon needs to force a total page refresh whenever an overlaid window closes.

I just tried what you did and did not notice that problem. I have Page Refresh set to On.

I have the same firmware as you so it may be your screen layers again. Maybe it happens with Page Refresh set to Off.