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Old 10-02-2012, 12:11 AM   #1
davepharos
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Device: kindle paperwhite
Exclamation kindle paperwhite

Received my paperwhite today, was hoping it would work with calibre.

It...kind of worked. It could just be me, I freely admit that

Downloaded a book onto it wirelessly via amazon to check it out, all was good.

Hooked up to pc, calibre recognized it. I was able to pick books and send them to the paperwhite.

Ejected the kindle, took it out of sleep, and none of the books showed up. Not only did the books i tried to load from calibre not show up, also the book i downloaded from amazon and the stuff that came on it (dictionaries, etc) disappeared as well!

eep.

Hooked it back up to my pc, and browsed the kindle filesystem. Everything appears to be there in the /document directory, even the missing book and dictionaries.

Fired up calibre, the books show as on the device. And they are.

But as far as the kindle is concerned, they don't exist.

Perhaps it has something to do with the subfolders created? Though even if that was the case, why did the included content disappear?

The dictionaries are in a subfolder /documents/dictionaries/dictionary name. The kindle guide and the amazon book are just in /documents. Everything I loaded from calibre went in to author subfolders, such as /documents/Bryson, Bill/book name/

Last edited by davepharos; 10-02-2012 at 12:14 AM.
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Old 10-02-2012, 12:17 AM   #2
kovidgoyal
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Go to Preferences->miscellaneous and post the output from clicking the debug device detection button with your kindle connected. (And make sure you are updated to calibre 0.9.0)
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Old 10-02-2012, 12:22 AM   #3
markw365
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I tried to transfer some .mobi books and got the same thing. Same files that worked on my kindle 3 wouldn't show up on the paperwhite.

I found that if I transfered them to the paperwhite and did a conversion from .mobi to .azw3 they would show up. This is a work around for now. I'm using calibre 0.9.0 on OSX.
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Old 10-02-2012, 12:40 AM   #4
davepharos
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hello,

when I hit the debug device detection button, i get:
calibre, version 0.9.0
ERROR: Device already detected: A device (Amazon Kindle) is already detected by calibre. If you wish to debug the detection of another device, first disconnect this device.

and omg, how much do i LOVE the fact that you have a "copy to clipboard" button on your error box
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Old 10-02-2012, 12:44 AM   #5
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@markw: Are you saying that the paperwhite accepts only azw3 and not mobi files. That would be extremely silly if it were true. Note that you can control what formats calibre sends to the device by right clicking on the kindle icon in the calibre toolbar and selecting "configure this device"
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Old 10-02-2012, 12:45 AM   #6
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@davepharos: Sorry I forgot about the existing device check. Instead opena windows command prompt and run

calibre-debug -d

with your Kindle connected and post the output.
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Old 10-02-2012, 12:49 AM   #7
davepharos
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Device: kindle paperwhite
Code:
calibre 0.9.0 
Windows-7-6.1.7601-SP1 Windows
('Windows', '7', '6.1.7601')
Python 2.7.3
Windows: ('7', '6.1.7601', 'SP1', 'Multiprocessor Free')
USB devices on system:
[u'usb\\root_hub&vid10de&pid036c&rev00a1',
 u'usb\\root_hub20&vid10de&pid036d&rev00a2',
 u'usb\\vid_046d&pid_c318&rev_5501',
 u'usb\\vid_046d&pid_c318&rev_5501&mi_00',
 u'usb\\vid_046d&pid_c318&rev_5501&mi_01',
 u'usb\\vid_1532&pid_0016&rev_0100',
 u'usb\\vid_1949&pid_0004&rev_0100']
Getting ancestors
device id: PCI\VEN_1095&DEV_3124&SUBSYS_59FC296F&REV_01\4&5D18F2DF&0
device id: ACPI\PNP0A06\3&473F1A46&0
device id: ACPI\PNP0A08\1
device id: ACPI_HAL\PNP0C08\0
device id: ROOT\ACPI_HAL\0000
device id: HTREE\ROOT\0
Device path: \\?\scsi#cdrom&ven_lwvczk&prod_n0x2v8t&rev_1.03#5&cb2f4bd&0&000000#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}\
Volume: \\?\Volume{a61b6540-3284-11e0-8887-806e6f6e6963}\
Getting ancestors
device id: PCI\VEN_10DE&DEV_037F&SUBSYS_CB841043&REV_A3\3&2411E6FE&1&71
device id: ACPI\PNP0A08\1
device id: ACPI_HAL\PNP0C08\0
device id: ROOT\ACPI_HAL\0000
device id: HTREE\ROOT\0
Device path: \\?\scsi#cdrom&ven_tsstcorp&prod_cddvdw_sh-s223f#4&344e51c8&0&010100#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}\
Volume: \\?\Volume{6cad43ca-bf79-11de-ab0d-806e6f6e6963}\
Getting ancestors
device id: ROOT\VOLMGR\0000
device id: HTREE\ROOT\0
Device path: \\?\storage#volume#_??_usbstor#disk&ven_kindle&prod_internal_storage&rev_0100#b0241501239204r3&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}\
Volume: \\?\Volume{33fa987b-045f-11e2-a53d-001e8c644be4}\
Found drive: D
Getting ancestors
device id: ROOT\VOLMGR\0000
device id: HTREE\ROOT\0
Device path: \\?\storage#volume#{27e5ff42-c5f1-11e1-8bc7-806e6f6e6963}#0000000000007e00#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}\
Volume: \\?\Volume{27e5ff45-c5f1-11e1-8bc7-806e6f6e6963}\
Drives detected:
	(0) D:\ ~ \\?\STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_KINDLE&PROD_INTERNAL_STORAGE&REV_0100#B0241501239204R3&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}
Available plugins: ADAM ALEX ALURATEK_COLOR ANDROID ARCHOS7O AVANT AZBOOKA BAMBOOK
BLACKBERRY BOEYE_BDX BOEYE_BEX BOOQ BOOX COBY COOL_ER CYBOOK DBOOK E52
E71X EB511 EB600 EBK52 ECLICTO EDGE EEEREADER ELONEX ESLICK EX124G
FOLDER_DEVICE_FOR_CONFIG GEMEI GER2 HANLINV3 HANLINV5 ILIAD INVESBOOK
IPAPYRUS IREXDR1000 IREXDR800 IRIVER_STORY ITALICA ITUNES JETBOOK
JETBOOK_COLOR JETBOOK_MINI KINDLE KINDLE2 KINDLE_DX KINDLE_FIRE KOBO
LIBREAIR LUMIREAD MENTOR MIBUK MOOVYBOOK MTP_DEVICE N516 N770 N810
NEWSMY NEXTBOOK NOOK NOOK_COLOR NUUT2 ODYSSEY ORIZON PALMPRE PDNOVEL
PDNOVEL_KOBO PI2 PICO PLAYBOOK POCKETBOOK301 POCKETBOOK360
POCKETBOOK360P POCKETBOOK602 POCKETBOOK622 POCKETBOOK701 PRS505 PRST1
README S60 SHINEBOOK SMART_DEVICE_APP SNE SOVOS SPECTRA STASH
SUNSTECH_EB700 SWEEX TECLAST_K3 THEBOOK TREKSTOR USER_DEFINED
VELOCITYMICRO WEBOS WEXLER
 
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\wpdbusenumroot#umb#2&37c186b&0&storage#volume#_??_usbstor#disk&ven_kindle&prod_internal_storage&rev_0100#b0241501239204r3&0##{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
No suitable MTP devices found
 
Looking for devices...
	u'usb\\vid_1949&pid_0004&rev_0100'
		Detected possible device KINDLE2
 
Devices possibly connected: Kindle 2/3/4/Touch Device Interface,  
Trying to open Kindle 2/3/4/Touch Device Interface ... OK
Main memory: 'D:\\'
Total space: (1459609600, 0, 0)
Press Enter to continue...
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Old 10-02-2012, 01:08 AM   #8
kovidgoyal
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Ok, so it looks like the paperwhite has the same usb ids as the Kindle 2/3/Touch. That makes it even odder that it seems to work differently than those devices. Can you do the following tests:

0) delete the files you recently sent to the device

1) Right click the kindle icon on the calibre toolbar and select configure this device. Uncheck the option to use sub directories. calibre should then put files directly into the documents folder. See if sending a mobi like that works.

2) Again configure the driver, this time telling it to send the azw3 format instead of mobi. Check if the azw3 file works (both in subdirectories and not in sub directories)

Also are you generating old style mobi or the new "combined" mobi that contains both kf8 and mobi7?
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Old 10-02-2012, 01:15 AM   #9
markw365
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Interesting, played a little bit more with it. I've got a lot of books from Baen, and if I dump them on there in .mobi they don't show up unless I select display all items. Then they show as "personal" I'm wondering if the conversion from mobi -> azw3 removed that setting. So right now most of my .mobi books show up as docs. If you select where it says books(#) and select all items, it will show everything.
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Old 10-02-2012, 01:41 AM   #10
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Ah so the kindle is recognizing the mobi files. That is good. It seems like the paperwhite firmware has the same kind of separation between "books" and "personal documents" as the kindle fire (one of amazon's sillier ideas).
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Old 10-02-2012, 01:43 AM   #11
davepharos
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When I removed the books I added with calibre, the preloaded stuff showed up again, along with the amazon book.

I unchecked subfolders, sent a .mobi, and it showed up!

Tried azw3 into sub directory, and everything worked fine.
azw3 into main directory, everything worked fine
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Old 10-02-2012, 01:50 AM   #12
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@davepharos: Try selecting display all items, then mobis in sub folders should also show up.
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Old 10-02-2012, 01:57 AM   #13
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I loaded one book back on with the settings of putting a mobi into a subfolder, and it worked fine. So I thought i was going crazy.

Added 15 more books though, and they all disappeared.

If I select display all items, nothing shows up. however, if I choose Docs, two of my books do show up there. weird
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Old 10-02-2012, 01:57 AM   #14
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so, actually, if the number of items affects it, I should try the first steps of not using subfolders with the same number of books. I was just testing with one
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Old 10-02-2012, 02:00 AM   #15
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I'll change the kindle driver in the next release to not put books in sub folders. Amazon seems to have decided they dont like folders, the Kindle Fires and the Kindle for android app all dont support sub-folders either.
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