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Old 08-25-2012, 02:06 PM   #1
gmoore77
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Device: kindle touch and ipad 2
calibre not detecting kindle touch

here is my calibre dugging info \;

Version: 0.8.66
USB devices on system:
[u'usb\\root_hub20&vid8086&pid1c2d&rev0005',
u'usb\\root_hub20&vid8086&pid1c26&rev0005',
u'usb\\vid_045e&pid_0745&rev_0656',
u'usb\\vid_045e&pid_0745&rev_0656&mi_00',
u'usb\\vid_045e&pid_0745&rev_0656&mi_01',
u'usb\\vid_045e&pid_0745&rev_0656&mi_02',
u'usb\\vid_1949&pid_0004&rev_0100',
u'usb\\vid_5986&pid_0292&rev_1419',
u'usb\\vid_5986&pid_0292&rev_1419&mi_00',
u'usb\\vid_8087&pid_0024&rev_0000',
u'usb\\vid_8087&pid_0024&rev_0000']
Unable to get free space for drive: G
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Drives detected:
Available plugins: ADAM ALEX ALURATEK_COLOR ANDROID ARCHOS7O AVANT AZBOOKA BAMBOOK
BLACKBERRY BOEYE_BDX BOEYE_BEX BOOQ BOOX COBY COOL_ER CYBOOK DBOOK E52
E71X EB511 EB600 EBK52 ECLICTO EDGE EEEREADER ELONEX ESLICK EX124G
FOLDER_DEVICE_FOR_CONFIG GEMEI GER2 HANLINV3 HANLINV5 ILIAD INVESBOOK
IPAPYRUS IREXDR1000 IREXDR800 IRIVER_STORY ITALICA JETBOOK
JETBOOK_COLOR JETBOOK_MINI KINDLE KINDLE2 KINDLE_DX KINDLE_FIRE KOBO
LIBREAIR LUMIREAD MENTOR MIBUK MOOVYBOOK N516 N770 N810 NEWSMY
NEXTBOOK NOOK NOOK_COLOR NUUT2 ODYSSEY ORIZON PALMPRE PDNOVEL
PDNOVEL_KOBO PI2 PICO PLAYBOOK POCKETBOOK301 POCKETBOOK360
POCKETBOOK360P POCKETBOOK602 POCKETBOOK622 POCKETBOOK701 PRS505 PRST1
README S60 SHINEBOOK SMART_DEVICE_APP SNE SOVOS SPECTRA STASH
SUNSTECH_EB700 SWEEX TECLAST_K3 THEBOOK TREKSTOR USER_DEFINED
VELOCITYMICRO WEBOS WEXLER

Looking for devices...
u'usb\\vid_1949&pid_0004&rev_0100'

Devices possibly connected: None
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Old 08-25-2012, 02:26 PM   #2
kovidgoyal
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Your device is not showing up as a drive in widows. Without that calibre cannot detect it.
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Old 08-25-2012, 02:34 PM   #3
gmoore77
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Device: kindle touch and ipad 2
which is odd because it does show up as a removeable drive in win explorer what can should I try
ran debugging again

Version: 0.8.66
USB devices on system:
[u'usb\\root_hub20&vid8086&pid1c2d&rev0005',
u'usb\\root_hub20&vid8086&pid1c26&rev0005',
u'usb\\vid_045e&pid_0745&rev_0656',
u'usb\\vid_045e&pid_0745&rev_0656&mi_00',
u'usb\\vid_045e&pid_0745&rev_0656&mi_01',
u'usb\\vid_045e&pid_0745&rev_0656&mi_02',
u'usb\\vid_1949&pid_0004&rev_0100',
u'usb\\vid_5986&pid_0292&rev_1419',
u'usb\\vid_5986&pid_0292&rev_1419&mi_00',
u'usb\\vid_8087&pid_0024&rev_0000',
u'usb\\vid_8087&pid_0024&rev_0000']
Unable to get free space for drive: G
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Drives detected:
Available plugins: ADAM ALEX ALURATEK_COLOR ANDROID ARCHOS7O AVANT AZBOOKA BAMBOOK
BLACKBERRY BOEYE_BDX BOEYE_BEX BOOQ BOOX COBY COOL_ER CYBOOK DBOOK E52
E71X EB511 EB600 EBK52 ECLICTO EDGE EEEREADER ELONEX ESLICK EX124G
FOLDER_DEVICE_FOR_CONFIG GEMEI GER2 HANLINV3 HANLINV5 ILIAD INVESBOOK
IPAPYRUS IREXDR1000 IREXDR800 IRIVER_STORY ITALICA JETBOOK
JETBOOK_COLOR JETBOOK_MINI KINDLE KINDLE2 KINDLE_DX KINDLE_FIRE KOBO
LIBREAIR LUMIREAD MENTOR MIBUK MOOVYBOOK N516 N770 N810 NEWSMY
NEXTBOOK NOOK NOOK_COLOR NUUT2 ODYSSEY ORIZON PALMPRE PDNOVEL
PDNOVEL_KOBO PI2 PICO PLAYBOOK POCKETBOOK301 POCKETBOOK360
POCKETBOOK360P POCKETBOOK602 POCKETBOOK622 POCKETBOOK701 PRS505 PRST1
README S60 SHINEBOOK SMART_DEVICE_APP SNE SOVOS SPECTRA STASH
SUNSTECH_EB700 SWEEX TECLAST_K3 THEBOOK TREKSTOR USER_DEFINED
VELOCITYMICRO WEBOS WEXLER

Looking for devices...
u'usb\\vid_1949&pid_0004&rev_0100'

Devices possibly connected: None
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Old 08-25-2012, 02:53 PM   #4
kovidgoyal
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See the lines:

Unable to get free space for drive: G
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')

that means windows is unable to connect to the kindle drive.
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Old 08-25-2012, 03:10 PM   #5
gmoore77
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Device: kindle touch and ipad 2
What can I try even though it appears in win explorer
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Old 08-25-2012, 03:42 PM   #6
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Quote:
Originally Posted by gmoore77 View Post
What can I try even though it appears in win explorer
Does it appear with a drive letter?
Can you write (copy) a test file TO that drive using explorer?

Something is 'blocking' access from Calibre. You need to track it down as we can't see your exact system configuration (that include security software).
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Old 08-25-2012, 04:04 PM   #7
gmoore77
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Posts: 5
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Device: kindle touch and ipad 2
Kindle appears as Removable Disk (G
Not sure what you mean by :Can you write (copy) a test file TO that drive using explorer?
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Old 08-25-2012, 04:44 PM   #8
gmoore77
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Posts: 5
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Device: kindle touch and ipad 2
Rebooted my kindle while leaving it plugged in to my laptop and bingo all is well again...thanks for you help and patience
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