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Old 08-22-2012, 10:15 AM   #1
Mongey
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Arrow A problem with ordering NST outside USA

I made an order yesterday on B&N to ship via borderlinx but today barnes and noble sent me this email
"
Unfortunately, we are having difficulties processing your order. Please
call us to resolve these issues and to confirm information on your
order."

It is important that you contact us within 72 hours to prevent
cancellation of your order.

I don't know what should I do, had anyone encountered similar issues ?
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Old 08-22-2012, 01:17 PM   #2
geertm
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Quote:
Originally Posted by Mongey View Post
I made an order yesterday on B&N to ship via borderlinx but today barnes and noble sent me this email
"
Unfortunately, we are having difficulties processing your order. Please
call us to resolve these issues and to confirm information on your
order."

It is important that you contact us within 72 hours to prevent
cancellation of your order.

I don't know what should I do, had anyone encountered similar issues ?
B&N's system notices this is a mail forwarding address. When you contact them you will have to confirm that you now about the restrictions when using the Nook outside the US. Then the order will go through. B&N has no problems with shipping to a mail forwarding address.

This has not happened to me (perhaps because I did use an VPN when ordering my Nook devices). But I have read about this happening to other people.
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Old 08-24-2012, 12:31 PM   #3
Mongey
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Join Date: Jul 2012
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Thumbs up

Quote:
Originally Posted by geertm View Post
B&N's system notices this is a mail forwarding address. When you contact them you will have to confirm that you now about the restrictions when using the Nook outside the US. Then the order will go through. B&N has no problems with shipping to a mail forwarding address.

This has not happened to me (perhaps because I did use an VPN when ordering my Nook devices). But I have read about this happening to other people.
Thank you Greetm I just called them today, it was fast they didnt ask any questions , I guess it was more of a security check.
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