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Old 08-18-2012, 12:08 PM   #16
Alexander Turcic
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Old 08-18-2012, 12:35 PM   #17
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I'm just glad I wasn't the only one with problems.

Thanks for all the hard work you and the other Mods perform on a daily basis...especially on a weekend when you could be doing something fun.
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Old 08-18-2012, 04:31 PM   #18
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Btw, what better can you think of on a sunny Saturday afternoon than fixing server troubles...

/me needs some pitty


Thanks for fixing this so quickly, Alex. I admit, I was asleep during all this.
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Old 08-18-2012, 05:16 PM   #19
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Such a nice way to start my Saturday -- Without my MobileRead fix.
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Old 08-18-2012, 07:44 PM   #20
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Quote:
Originally Posted by Alexander Turcic View Post
and for some reason, none of the automated alarms were triggered by the error.
I would be looking very hard at those reasons.
In readiness for my next afternoon coffee.

Now where's my software hammer?
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Old 12-03-2012, 04:21 AM   #21
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I cannot post attachments (.jpg); they do load but then I get the message of internal error 500..etc and 'server cannot access', 'try to load the page again', 'maintenance' and what-not.
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Old 12-03-2012, 02:36 PM   #22
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Originally Posted by desertblues View Post
I cannot post attachments (.jpg); they do load but then I get the message of internal error 500..etc and 'server cannot access', 'try to load the page again', 'maintenance' and what-not.
Has anyone else been getting this error today, folks?
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Old 12-03-2012, 05:57 PM   #23
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Has anyone else been getting this error today, folks?
I tried it about ten times, on different browsers ( firefox,chrome), restarted my PC, logged in- and out.......that is about my level of knowhow on these things.
The last time my attachements were downloaded and I got the message that a request (??) was send to Mobile Read.
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Old 12-03-2012, 08:40 PM   #24
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desertblues, next time this happens to you, could you make a quick post here and link to the problematic thread/post? Also useful would be the time when you tried posting the attachment.

Thanks!
Alex
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Old 12-03-2012, 10:17 PM   #25
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I've been getting this lately on others sites, but not mobileread, and I check MR many times a day....
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Old 12-04-2012, 03:46 AM   #26
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Alright, 8.43 local time (Amsterdam) and I can't get those pic's to download.
I copied the reference to it, but didn't post it.
http://www.mobileread.com/forums/new...te=1&p=2328389
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Old 12-04-2012, 04:47 AM   #27
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Alright, 8.43 local time (Amsterdam) and I can't get those pic's to download.
I copied the reference to it, but didn't post it.
http://www.mobileread.com/forums/new...te=1&p=2328389
Thanks desertblues. The link points to a new reply window to an existing thread ("What is in your cup?").

I think I know the culprit though. This is one of the larger threads in our forum, with over 20000 posts! Most likely, you have your threads displayed in what is called "threaded" or "hybrid" mode, where a tree is shown along with every post (displaying the relationship each post has to the others). Unfortunately, this feature doesn't scale well, and because it is rarely used (and not enabled by default), it has not been added to the list of improvements. So if you visit a very large thread as the one you linked to, eventually our server will give you this 500 error message, basically telling you that it aborted the request to avoid memory overflows. The best thing to do is to switch the display back to linear mode by following these steps:

Please let me know if this is what has caused your problem and if changing your settings solved it.

Cheers,
Alex
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Old 12-04-2012, 05:49 AM   #28
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Originally Posted by Alexander Turcic View Post
Thanks desertblues. The link points to a new reply window to an existing thread ("What is in your cup?").

I think I know the culprit though. This is one of the larger threads in our forum, with over 20000 posts! Most likely, you have your threads displayed in what is called "threaded" or "hybrid" mode, where a tree is shown along with every post (displaying the relationship each post has to the others). Unfortunately, this feature doesn't scale well, and because it is rarely used (and not enabled by default), it has not been added to the list of improvements. So if you visit a very large thread as the one you linked to, eventually our server will give you this 500 error message, basically telling you that it aborted the request to avoid memory overflows. The best thing to do is to switch the display back to linear mode by following these steps:

Please let me know if this is what has caused your problem and if changing your settings solved it.

Cheers,
Alex
I looked at the settings and ' Linear -oldest first' is on, by default I think. I did try to download my attachments to a thread with fewer post; the DG Christmas countdown. It doesn't download at all but I get a message saying : 'request send to Mobile Read', then another small screen with nothing on it but a tiny 'F' sign (flash, I guess) in the left upper corner.
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Old 12-04-2012, 06:27 AM   #29
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Originally Posted by desertblues View Post
I looked at the settings and ' Linear -oldest first' is on, by default I think. I did try to download my attachments to a thread with fewer post; the DG Christmas countdown. It doesn't download at all but I get a message saying : 'request send to Mobile Read', then another small screen with nothing on it but a tiny 'F' sign (flash, I guess) in the left upper corner.
Hmmm if you encounter these problems only when you try to download attachments (and not when visiting large threads as I described above), then indeed it's something else that's causing it.

I discovered your error in our log files. Still not sure what is causing it since this seems to be an isolated case. Do you have any browsers extensions installed? If yes, perhaps could you try to disable them, or try another browser first to see if this problem still exists?

Alex
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Old 12-04-2012, 06:53 AM   #30
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Quote:
Originally Posted by Alexander Turcic View Post
Hmmm if you encounter these problems only when you try to download attachments (and not when visiting large threads as I described above), then indeed it's something else that's causing it.

I discovered your error in our log files. Still not sure what is causing it since this seems to be an isolated case. Do you have any browsers extensions installed? If yes, perhaps could you try to disable them, or try another browser first to see if this problem still exists?

Alex
desertblues has already stated that other browsers have been tried and the problem still persists.

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Originally Posted by desertblues View Post
I tried it about ten times, on different browsers ( firefox,chrome), restarted my PC, logged in- and out.......that is about my level of knowhow on these things.
The last time my attachements were downloaded and I got the message that a request (??) was send to Mobile Read.
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