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Old 08-02-2012, 11:16 AM   #1
WellyB
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Exclamation My Reader has frozen!

I was turning a page on my 6 month old Reader and it showed the 'loading' symbol and has stayed that way for around 10 days. The screen has darkened a little ans hort of going back to the shop, I'm not sure how to sort this one out.
Thanks very much.
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Old 08-02-2012, 11:56 AM   #2
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Based solely on my own experience, I believe you are going to need to do a factory reset.
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Old 08-02-2012, 12:17 PM   #3
gonzule
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mine has only got stuck while checking a word in the dictionary from inside the book. What i did is press the small reset button at the bottom, started the reader again and continued reading.
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Old 08-02-2012, 02:42 PM   #4
WellyB
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Thank you for your advice, but as I failed to mention in the message, unfortunately I have tried resetting with the button, but to no avail!
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Old 08-02-2012, 03:00 PM   #5
filmo
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If your reading book on SD card remove the SD card could help reader start working again.
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Old 08-03-2012, 10:13 PM   #6
Shopaholic
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If it's stayed with the loading symbol on it for 10 days I'd bet you've killed your battery. Plug it into an AC charger and then do a hard reset.

Hard & Soft Reset Instruction Link
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