|12-29-2011, 05:58 PM||#1|
Join Date: Jan 2011
Device: Too many ereaders.
Odd; Kobo-purchased book reads fine on Desktop, WiFi and Sony -but not on Kobo Touch.
When trying to read on the Kobo Touch, the cover page doesn't show up after tapping it on the Home page. I tried it several times, and it kept not loading. So, I decided to navigate to the Table of Contents, via dropdown box, to begin reading.
The Table of Contents looks like this (sorry, I don't have a webcam or digital camera, believe it or not:
About the Author
About the Author
Etc, etc...until you get to
Strange Tales from a Chinese Studio
2: AN OTHERWORDLY EXAMINATION
3: LIVING DEAD
etc...and every strange tale listed individually by title.
Over 100 of these strange tales, as a matter of fact.
Well. Things keep looping about. Long story short, one has to go back to the Table of Contents every time to get to the next thing - because even after every story, it loops back to Acknowledgements, or About the Author, or some such randomness. Um...I'm not going to do this over 100 times.
(Although, trying it again today after last night, when you finish a story, it randomly goes back to some earlier story. And not in predictable order. It went from 15 to 5 today, then to 4, and then to Acknowledgments. Wow; weird.
But here's the thing:
Reads fine on the desktop app; no problems, and no double listings in the Table of Contents, and no weird "looping" (if that's even the correct term) or hopping backwards in the book.
The book reads perfectly fine on my Sony PRS-350; no problems, (just like on my Kobo desktop app).
And this, to me, is the weirdest thing of all:
It reads absolutely normally on my Kobo WiFi. No double entries in the Table of Contents, and no looping or random jumps backwards. So, I'm reading it on my WiFi.
So, okay on Kobo WiFi, but not on the Kobo Touch? Weird. Why, I wonder. But I'd sure be flustered right now it the Kobo Touch was the only ereader I owned.
Is it worth notifying Kobo about this?
Last edited by beautifulsoup; 12-29-2011 at 06:02 PM.
|12-29-2011, 06:21 PM||#2|
Taking a break; Fed up
Join Date: Nov 2007
Device: Wife: Touch, Arc, Vox Me: Nexus 7, Glo
Yes it is worthwhile to get in touch with Kobo support over this.
Remember; the fi;e read through Kobo Desktop is NOT the same file as is read via ADE or downloaded in ePub format.
|07-17-2012, 07:44 AM||#3|
Join Date: Jul 2012
Device: Kobo Touch
I have recently discovered this same problem on my Kobo Touch with three books, before contacting the helpline the books showed up in my library but couldn't read them as I couldn't get passed the cover. On looking ate the table of contacts everything was doubled up or sometimes more. I contacted the help line and they told me to log into my Kobo account and go into My Library and then go into purchased items then click on the boxes next to the books I wanted to reload and bookmark them. I have tried this to no avail, the books have now vanished completely from my libraray. I was using Windows 7 64bit so tried the using my old laptop running Windows XP but still no joy. Has anybody found an answer to this problem yet as I notice the message I'm replying to is a few months old.
|07-17-2012, 08:49 AM||#4|
Trying for calm & polite
Join Date: May 2010
Location: Mostly in Canada
Device: kobo original, WiFI, Touch, Glo, and Aura
Recently someone wrote that when they requested a preview of their "lost" book the complete book was downloaded. It might be worth a try.
|07-17-2012, 10:29 AM||#5|
Join Date: Dec 2011
Location: Windsor, Nova Scotia
Device: Kobo Touch, Kobo Arc
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