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Old 02-12-2012, 12:13 AM   #16
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I believe iriver to be a failing company. Their revenue has dropped significantly over the last several years. I don't think they have the manpower to keep up with their email traffic. I wrote the president of North american operations directly and eventually got a response that I have posted under the "New firmware coming for US Story HD Wi-Fi" thread. that was a month ago. as i told the president, customer service rules, and it's a shame what has happened at iriver. They have elegant designs with lousy software. I don't believe they have the capital to fix it.

Last edited by CJJ; 02-12-2012 at 09:05 AM. Reason: sp
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Old 02-12-2012, 01:05 AM   #17
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it's a shame what has happened at iriver. They have elegant designs with lousy software.
I would certainly agree, CJJ.

Though they seem to have some level of clout, at least. They announced a joint venture with LG - what, a year ago? - but I'm not sure what's come of it. Except perhaps the Story HD - does LG have a hand in that? And now the apparent partnership with Google Books - does Google see potential in iRiver, or is it hard up for hardware partners to support its start-up bookstore, or does iRiver simply pay Google a licensing fee to give its hardware perceived added value? I wonder. (One thing that attracted me to iRiver in the first place was that it wasn't leashed to a specific vendor, but that was my own bias. All the leading ereader hardware is now either tied to or directly sold by an ebook vendor - including the Kobo that I've just bought. )
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Old 02-12-2012, 09:07 AM   #18
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Except perhaps the Story HD - does LG have a hand in that?
Yes, the 768x1024 screen is by LG.

Not sure if they are still cooperating / doing anything else beyond that.
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Old 02-12-2012, 09:10 AM   #19
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I know LG makes the display for the Story HD. I think Google's support for the Story HD ended before it was even released. They set up the initial info page and it has been the same since.
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Old 02-12-2012, 09:42 AM   #20
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The book store is still Google's, isn't it?

If there ever was a close cooperation between iriver and Google I think they'd be using Android rather than that self baked piece of something
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Old 02-12-2012, 10:29 AM   #21
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Yes it is and why there are three Google book sites is beyond me (Google Books, Google ebookstore, Android Books). Google being Google, I guess.

But other than the initial press release and this:

http://books.google.com/help/ebooks/ereader.html

Google has done nothing to promote their relationship with iriver.
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