Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > E-Book Readers > Kobo Reader > Kobo Tablets

Notices

Reply
 
Thread Tools Search this Thread
Old 11-01-2011, 05:47 PM   #1
brettm
Junior Member
brettm is on a distinguished road
 
Posts: 5
Karma: 64
Join Date: Oct 2011
Device: kobo vox
Oh no....preorder cancelled but credit card has been charged

I was one of the group who cancelled their preorder and picked it up locally. I have the confirmation email of the cancellation yet they charged my card. Am I the only one?
brettm is offline   Reply With Quote
Old 11-01-2011, 06:09 PM   #2
janstone
Junior Member
janstone began at the beginning.
 
Posts: 5
Karma: 10
Join Date: Nov 2011
Device: Kobo Vox
Nope! Me too! The charge went thru this morning and guess what arrived at the door today!!!! Well, my daughter is now getting a Kobo Vox for Christmas. One problem solved.
janstone is offline   Reply With Quote
Old 11-01-2011, 06:12 PM   #3
kaikara
Zealot
kaikara ought to be getting tired of karma fortunes by now.kaikara ought to be getting tired of karma fortunes by now.kaikara ought to be getting tired of karma fortunes by now.kaikara ought to be getting tired of karma fortunes by now.kaikara ought to be getting tired of karma fortunes by now.kaikara ought to be getting tired of karma fortunes by now.kaikara ought to be getting tired of karma fortunes by now.kaikara ought to be getting tired of karma fortunes by now.kaikara ought to be getting tired of karma fortunes by now.kaikara ought to be getting tired of karma fortunes by now.kaikara ought to be getting tired of karma fortunes by now.
 
Posts: 110
Karma: 347050
Join Date: Jun 2011
Device: Kobo Glo, Kobo Touch, Kobo Vox
They had probably already charged the card. If they charged it they then have to credit it back it could take a couple days to show. Mine shows teh same thing - a charge on the 27th. If the credit doesn't show up in a couple days I will call them.
kaikara is offline   Reply With Quote
Old 11-01-2011, 06:16 PM   #4
brettm
Junior Member
brettm is on a distinguished road
 
Posts: 5
Karma: 64
Join Date: Oct 2011
Device: kobo vox
Quote:
Originally Posted by brettm View Post
I was one of the group who cancelled their preorder and picked it up locally. I have the confirmation email of the cancellation yet they charged my card. Am I the only one?
Update. Minutes after i email Kobo I got a call from a Kobo rep Darrell ( the guy who never sleeps) and is taking care of the charges. And I will send back the unit prepaid.

Kudos to Kobo.

Brett
brettm is offline   Reply With Quote
Old 11-01-2011, 06:21 PM   #5
pokee
Fanatic
pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.
 
Posts: 564
Karma: 192611
Join Date: Nov 2010
Location: Vancouver, BC
Device: Kobo WiFi, Kobo Glo, Kobo Vox, Samsung Galaxy S4, Samsung Tab2
Did any of you get a 'processing' or 'shipping' email? I haven't, but I am wondering if I should check my card to see if it was charged anyway...
pokee is offline   Reply With Quote
Old 11-01-2011, 06:28 PM   #6
brettm
Junior Member
brettm is on a distinguished road
 
Posts: 5
Karma: 64
Join Date: Oct 2011
Device: kobo vox
Quote:
Originally Posted by pokee View Post
Did any of you get a 'processing' or 'shipping' email? I haven't, but I am wondering if I should check my card to see if it was charged anyway...
I do not recall getting an email but checking my account from time to time I noticed my order was pending. I would check your account as it seems the preorders are arriving.
brettm is offline   Reply With Quote
Old 11-01-2011, 10:19 PM   #7
mcrmama
Addict
mcrmama 's shirt has a full set of merit badges.mcrmama 's shirt has a full set of merit badges.mcrmama 's shirt has a full set of merit badges.mcrmama 's shirt has a full set of merit badges.mcrmama 's shirt has a full set of merit badges.mcrmama 's shirt has a full set of merit badges.mcrmama 's shirt has a full set of merit badges.mcrmama 's shirt has a full set of merit badges.mcrmama 's shirt has a full set of merit badges.mcrmama 's shirt has a full set of merit badges.mcrmama 's shirt has a full set of merit badges.
 
Posts: 237
Karma: 16806
Join Date: Jul 2010
Device: PB360, Sony PRS650
How do you do this? I don't expect mine for a bit yet but can't see where to check status. My purchase history just shows books.
mcrmama is offline   Reply With Quote
Old 11-01-2011, 10:28 PM   #8
pokee
Fanatic
pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.
 
Posts: 564
Karma: 192611
Join Date: Nov 2010
Location: Vancouver, BC
Device: Kobo WiFi, Kobo Glo, Kobo Vox, Samsung Galaxy S4, Samsung Tab2
Quote:
Originally Posted by mcrmama View Post
How do you do this? I don't expect mine for a bit yet but can't see where to check status. My purchase history just shows books.
Mine too - and nothing charged to my card yet.
pokee is offline   Reply With Quote
Old 11-03-2011, 12:46 AM   #9
mcrmama
Addict
mcrmama 's shirt has a full set of merit badges.mcrmama 's shirt has a full set of merit badges.mcrmama 's shirt has a full set of merit badges.mcrmama 's shirt has a full set of merit badges.mcrmama 's shirt has a full set of merit badges.mcrmama 's shirt has a full set of merit badges.mcrmama 's shirt has a full set of merit badges.mcrmama 's shirt has a full set of merit badges.mcrmama 's shirt has a full set of merit badges.mcrmama 's shirt has a full set of merit badges.mcrmama 's shirt has a full set of merit badges.
 
Posts: 237
Karma: 16806
Join Date: Jul 2010
Device: PB360, Sony PRS650
Same with me, no charge yet.
mcrmama is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
US credit card real_yoni Lounge 2 08-03-2011 05:07 AM
Classic Credit Card charged? nremondelli Barnes & Noble NOOK 15 11-15-2009 03:11 AM
Using Whispernet w/o a credit card SteGar Amazon Kindle 15 04-10-2009 12:31 AM
Has your credit card been charged yet? Dragoro Amazon Kindle 45 02-22-2009 06:42 PM


All times are GMT -4. The time now is 12:34 PM.


MobileRead.com is a privately owned, operated and funded community.