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Old 10-26-2011, 05:19 AM   #1
carpetmojo
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Join Date: Feb 2011
Location: UK
Device: Sony- T3, PRS650, 350, T1, T3T2 . Finally the Dark Side, aK-Paperwhite
Unhappy Desperate appeal for help ..!

Please, anyone got an email contact address for Sony UK ?

Steam is no longer coming out my ears, but it could easily re-ignite any time !

The (pretty sad, clunky, slow and in need of a sort-out) UK Sony Forum has stopped recognising my old password and two new ones - and every method of contacting so far - yes, you've got it, needs my password !!!

A phone number would be OK too - providing it doesn't need other numbers I don't have, orpasswords etc.., and will connect to a real human being.........

Greatly appreciate any help.

It reminds me of Ryanair - don't give out any information that might enable the customer/potential customer a chance to speak to us !
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Old 10-26-2011, 05:48 AM   #2
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Isn't there a password recovery thing ?
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Old 10-26-2011, 07:44 AM   #3
carpetmojo
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Posts: 3,095
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Yeah, but the ones they sent me dont work either !
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Old 10-26-2011, 07:48 AM   #4
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From the Sony UK Site:

For post sale product support, call 0844 8466 555
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Old 10-26-2011, 07:49 AM   #5
Insalata
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Posts: 90
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Device: Sony PRS-T1, Kobo Aura HD
There was a piece of paper with my T1 that has, under the heading, “Sony at your service”

Sony United Kingdom Ltd
Jays Close, Viables
Basingstoke
Hants RG22 4SB

08705 111 999

Good luck!
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Old 10-26-2011, 08:23 AM   #6
carpetmojo
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Posts: 3,095
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Join Date: Feb 2011
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Device: Sony- T3, PRS650, 350, T1, T3T2 . Finally the Dark Side, aK-Paperwhite
Quote:
Originally Posted by Skip_intro View Post
From the Sony UK Site:

For post sale product support, call 0844 8466 555

Yup - which asked me to fill in my case number !!

BUT, I have recieved, on another matter, a hopefully useable email address, which I've used and am x'ing fingies as I sit....
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Old 10-26-2011, 11:24 AM   #7
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Good luck!
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