Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > E-Book Readers > Kobo Reader

Notices

Reply
 
Thread Tools Search this Thread
Old 10-18-2011, 10:13 AM   #1
kiszombi
Junior Member
kiszombi began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Oct 2011
Device: kobo touch
Unhappy Kobo factory reset doesnt work

I could not turn on my Kobo touch and after updating my desktop mngr tried everything from the pin reset, the sliding of power button together with the home button, etc. nothing works.
the factory reset showed up after numerous attempts and it is stuck there for a day now. "restoring your device to factory defaults... this will take several minutes"

I would be very happy if someone could help. it is my daughter's Kobo and she is blaming me of course... she's 12 and smart!!!!
thanks in advance
kiszombi is offline   Reply With Quote
Old 10-18-2011, 11:48 AM   #2
The Terminator
Retired
The Terminator ought to be getting tired of karma fortunes by now.The Terminator ought to be getting tired of karma fortunes by now.The Terminator ought to be getting tired of karma fortunes by now.The Terminator ought to be getting tired of karma fortunes by now.The Terminator ought to be getting tired of karma fortunes by now.The Terminator ought to be getting tired of karma fortunes by now.The Terminator ought to be getting tired of karma fortunes by now.The Terminator ought to be getting tired of karma fortunes by now.The Terminator ought to be getting tired of karma fortunes by now.The Terminator ought to be getting tired of karma fortunes by now.The Terminator ought to be getting tired of karma fortunes by now.
 
Posts: 2,552
Karma: 37638420
Join Date: Nov 2010
Location: Vancouver Island Canada
Device: Kobo Touch, Optimus One (2.3), Nexus 7 (4.2)
Try another paper clip reset (if the screen is still frozen) also plug it init might have died. That happened to me as well when I had to do a Factory Reset, the paperclip while frozen on 'Restoring to Factory Defaults" worked for me.

Last edited by The Terminator; 10-18-2011 at 08:50 PM.
The Terminator is offline   Reply With Quote
Old 10-19-2011, 04:01 PM   #3
BWinmill
Wizard
BWinmill ought to be getting tired of karma fortunes by now.BWinmill ought to be getting tired of karma fortunes by now.BWinmill ought to be getting tired of karma fortunes by now.BWinmill ought to be getting tired of karma fortunes by now.BWinmill ought to be getting tired of karma fortunes by now.BWinmill ought to be getting tired of karma fortunes by now.BWinmill ought to be getting tired of karma fortunes by now.BWinmill ought to be getting tired of karma fortunes by now.BWinmill ought to be getting tired of karma fortunes by now.BWinmill ought to be getting tired of karma fortunes by now.BWinmill ought to be getting tired of karma fortunes by now.
 
Posts: 1,756
Karma: 14842230
Join Date: Sep 2011
Device: Sony PRS-T1
Try plugging your Kobo in an letting it charge for about an hour first, then attempt a reset.

Do the paper clip thing first. If that doesn't work: hold down the slider for half a minute, release (to make sure it's turned off), hold the home button and then hold the slider until you see a blue light flash.
BWinmill is offline   Reply With Quote
Old 10-21-2011, 09:40 AM   #4
kiszombi
Junior Member
kiszombi began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Oct 2011
Device: kobo touch
thanks for the advices, but doesn't seem to help... I think this baby is ready for garbage.
kiszombi is offline   Reply With Quote
Old 10-21-2011, 10:43 AM   #5
PeterT
Taking a break; Fed up
PeterT ought to be getting tired of karma fortunes by now.PeterT ought to be getting tired of karma fortunes by now.PeterT ought to be getting tired of karma fortunes by now.PeterT ought to be getting tired of karma fortunes by now.PeterT ought to be getting tired of karma fortunes by now.PeterT ought to be getting tired of karma fortunes by now.PeterT ought to be getting tired of karma fortunes by now.PeterT ought to be getting tired of karma fortunes by now.PeterT ought to be getting tired of karma fortunes by now.PeterT ought to be getting tired of karma fortunes by now.PeterT ought to be getting tired of karma fortunes by now.
 
PeterT's Avatar
 
Posts: 6,102
Karma: 38639832
Join Date: Nov 2007
Location: Toronto
Device: Wife: Touch, Arc, Vox Me: Nexus 7, Glo
Have you been in touch with Kobo Support?
PeterT is offline   Reply With Quote
Old 10-24-2011, 12:35 AM   #6
SameerH
Product Manager
SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.
 
SameerH's Avatar
 
Posts: 484
Karma: 331087
Join Date: May 2010
Device: Kobo Glo, Kobo Mini, Kobo Arc
Quote:
Originally Posted by kiszombi View Post
thanks for the advices, but doesn't seem to help... I think this baby is ready for garbage.
Make sure the device is charged (plug it in for about 30 minutes or so) and then:

1. Hold the power button down for about 15 seconds to make sure the device is off.

2. Hold down the home button and power the device on while keeping it held down. This should force a factory reset.

3. Set the device up again using the Kobo desktop application as per the device instructions.

Let me know how it goes.
SameerH is offline   Reply With Quote
Old 10-28-2011, 10:52 AM   #7
kiszombi
Junior Member
kiszombi began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Oct 2011
Device: kobo touch
yes they promised me to send another one, but i haven't heard back from them since
kiszombi is offline   Reply With Quote
Old 10-28-2011, 10:53 AM   #8
kiszombi
Junior Member
kiszombi began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Oct 2011
Device: kobo touch
Quote:
Originally Posted by SameerH View Post
Make sure the device is charged (plug it in for about 30 minutes or so) and then:

1. Hold the power button down for about 15 seconds to make sure the device is off.

2. Hold down the home button and power the device on while keeping it held down. This should force a factory reset.

3. Set the device up again using the Kobo desktop application as per the device instructions.

Let me know how it goes.
it does not help
kiszombi is offline   Reply With Quote
Old 10-29-2011, 02:25 AM   #9
SameerH
Product Manager
SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.
 
SameerH's Avatar
 
Posts: 484
Karma: 331087
Join Date: May 2010
Device: Kobo Glo, Kobo Mini, Kobo Arc
Did you get a ticket #? I can check it for you.
SameerH is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
How to reset the Kobo to factory state? srid Kobo Reader 18 08-18-2013 05:34 AM
Touch Kobo Touch keeps requesting a Factory Reset carolehughes Kobo Reader 29 08-09-2011 02:54 PM
How do I do a Factory Reset? Tinah enTourage eDGe 8 05-29-2011 08:11 AM
Kobo Glitchy Since Factory Reset MorganM Kobo Reader 2 05-16-2011 11:30 AM
New2Kindle, does jailbreak work after a reset to factory default ? robertlz Kindle Developer's Corner 1 10-29-2010 11:02 PM


All times are GMT -4. The time now is 07:10 AM.


MobileRead.com is a privately owned, operated and funded community.