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Old 06-11-2011, 08:40 PM   #1
BrunoG
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Question Kobo Touch Won't Sync

I've trying to sync my new Kobo for 2 days now and nothing. It just says Syncing Reader... This could take a few minutes.

Has anyone else have that problem? My original Kobo has no problem, and the help from kobo hasn't returned my email.



Any help will be greatly appreciated.
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Old 06-11-2011, 08:47 PM   #2
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Are you running the new desktop? When you sy new Kobo, do you ean a new Kobo Touch or a new WiFi Kobo--both are being sold.
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Old 06-11-2011, 08:48 PM   #3
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Originally Posted by taming View Post
Are you running the new desktop? When you sy new Kobo, do you ean a new Kobo Touch or a new WiFi Kobo--both are being sold.
Yup. I've downloaded it from the site and re-installed everything. Still nothing.
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Old 06-11-2011, 08:53 PM   #4
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It just get's stuck.
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Old 06-11-2011, 09:04 PM   #5
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This looks like the old interface, the new desktop doesn't have a bar at the left but at the top, or maybe I am missing an option somewhere. You should have version 2.0.0, use the kobosetup.com site.

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Old 06-11-2011, 09:12 PM   #6
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Thumbs up

Quote:
Originally Posted by Nigol View Post
This looks like the old interface, the new desktop doesn't have a bar at the left but at the top, or maybe I am missing an option somewhere. You should have version 2.0.0, use the kobosetup.com site.

THANK YOU NIGOL

I kept installing the older version.

Now I know why I like this site!!
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Old 06-12-2011, 07:00 AM   #7
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Is the new Desktop version 2.0.0 exclusive to the Touch eReader, or does it also work with the WiFi Kobo reader?

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Old 06-12-2011, 08:28 AM   #8
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I believe itt works with all versions. Download from http://www.kobobooks.com/desktop.
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Old 06-12-2011, 08:32 AM   #9
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I'm betting that once the rush of new reader installs is over, it will be a regular kind of update to people opening their desktop apps.

per info from ltr, I am editing and correcting this post.

I don't think your link is correct. This is where I am confused.

Quote:
If I go to the Kobo web site and select "Free Apps", and then "Desktop" (same as your link, Taming), it downloads Version V1.9.

But if I go to the Kobo web site and select "Free Apps", and then "eReaders", and then "Desktop", it takes me to the Touch Desktop. I'm asking if that one (which is V2.0.0) works with the WiFi version.

Last edited by taming; 06-12-2011 at 10:13 AM.
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Old 06-12-2011, 08:59 AM   #10
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You must make sure you download and reinstall the desktop pogram from kobosetup.com. You can install it over the existing version. This seems to be the only way to get the dialog box that allows you to setup and sync your new touch the first time if you already have an existing kobo account and the latest deasktop on your PC. I had the same problem as the original poster and this worked for me.
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Old 06-12-2011, 09:09 AM   #11
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tooloio is correct--Touch owners should follow the directions that come with the reader and do it through kobosetup.com. Older kobos can just download the desktop application and go from there.
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Old 06-12-2011, 09:11 AM   #12
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Quote:
Originally Posted by taming View Post
I believe itt works with all versions. Download from http://www.kobobooks.com/desktop.
I don't think your link is correct. This is where I am confused.

If I go to the Kobo web site and select "Free Apps", and then "Desktop" (same as your link, Taming), it downloads Version V1.9.

But if I go to the Kobo web site and select "Free Apps", and then "eReaders", and then "Desktop", it takes me to the Touch Desktop. I'm asking if that one (which is V2.0.0) works with the WiFi version.

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Old 06-12-2011, 09:31 AM   #13
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Hello everyone,
If you already have the Kobo desktop software on your machine, you have to uninstall it and reboot your machine before installing the one from www.kobosetup.com. After that, you get the right version 2.0.
Good reading,
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Old 06-12-2011, 09:34 AM   #14
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fyi to itinmind: I have the OK, a KW and now the KT and a Windows 7 Pro desktop. I did not need to do an uninstall and reboot of the computer. www.kobosetup.com nicely replaced the older desktop (I think it was 1.9 but I'm not sure now) and replaced seamlessly with 2.0. No issues, an no extra hoops to go through. Nice job, developers!
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Old 06-12-2011, 10:06 AM   #15
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Quote:
Originally Posted by SensualPoet View Post
fyi to itinmind: I have the OK, a KW and now the KT and a Windows 7 Pro desktop. I did not need to do an uninstall and reboot of the computer. www.kobosetup.com nicely replaced the older desktop (I think it was 1.9 but I'm not sure now) and replaced seamlessly with 2.0. No issues, an no extra hoops to go through. Nice job, developers!
Yeah, you're correct SensualPoet. I took the leap and just installed it from your link. The setup required I hookup my eReader to determine its rev, but as soon as I did the new desktop loaded fine with all my books.

An added difference was that I seemed to have an extra book on the desktop and found that it downloaded a book from my Library that I had added as a "Wish List" as the next book I was going to purchase. The book icon on the desktop shows as Free Preview. It also loaded it onto my WiFi reader.
I guess it will be useful to get previews now to see if you will like the book. Good feature.

I also notice it takes you to the EJECT screen after a Sync.

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