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Old 03-06-2011, 11:16 PM   #1
Scarpad
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kindle 3 screen

My kindle is going back to amazon after light 6 month use with a defective screen that looks like e-ink smears. I noticed a lot of demo units at retail locations show this defect, my unit was always in a case, never abused, this seems like a common flaw. Is it ?
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Old 03-07-2011, 04:41 AM   #2
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It's hard to tell without actually seeing a photo of the screen but it sounds like the screen is broken. Under the plastic screen is a thin layer of glass - this can break when subjected to pressure (weight on top for example) or a shock like a drop.

It is pretty common though I'm on my 2nd Kindle and 4th e-ink device and never had this happen.

Amazon are normally good about replacing units so always best to give them a call.
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Old 03-07-2011, 05:01 AM   #3
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It's not defect or a smear. It's a broken substrate. In plain English, it's a broken screen.
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Old 03-07-2011, 07:22 PM   #4
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Old 03-08-2011, 01:56 PM   #5
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Yeah Amazon is sending me a new one, I've never piled anything on top of the unit or dropped it. Well hoopefully the replacement is OK
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