|03-02-2011, 01:03 PM||#1|
Join Date: Mar 2011
Device: Kindle 3 wifi+3G
How to find a the SN on a dead kindle 3
My kindle has a dead display. When I try to return it to Amazon. They tell me they need the SN to complete the return process. However, I bought it from staples and I have thrown away the receipt and case when I move to my new apartment. I always use USB to transfer files to this device and never register this device on amazon.
Because the display is not working, I wonder if I could use USB cable to find it out. More specifically, which file has the SN on record?
Thank you very much! I really appreciate your help.
|03-02-2011, 02:21 PM||#2|
Join Date: Jun 2010
Location: Paris, France
Device: Kindle 2i, 3g, 4, 5w, PW & PW2
AFAIR, it's exported in the appropriate place per the USB protocol (iSerial field in the device descriptor). I have zero experience with Windows/OS X's USB stack, so I can't tell you how to find it on these OS, but under Linux, it's a piece of cake (lsusb -v among other things).
|03-02-2011, 02:52 PM||#3|
Join Date: Sep 2010
Location: Minsk, Belarus
Device: Kindle 4
You can find serial in Device Manager. Connect Kindle and open device manager, search for "USB controllers" group, and than find "USB mass storage" or like it. Open it and go to third tab. You can now select USB parameters and view it values. Look for first value like "USB\VID_1949..." at the end of this string you'll find Serial number.
See screenshoot, it's in Russian, but I think it will help you:
Last edited by Sir Alex; 03-02-2011 at 03:03 PM. Reason: added screenshoot
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