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#1 | |
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Zealot
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Karma: 36978
Join Date: Sep 2010
Location: Johannesburg, South Africa
Device: Kindle Android, Kindle 3 Wi-Fi
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Unable to open any books
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Cheers Paul |
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#2 |
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Junior Member
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Karma: 10
Join Date: Feb 2011
Device: kindle
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exact same problem here, has been working perfect since christmas. Now all i get is this same message
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Enthusiast
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#3 |
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Grand Sorcerer
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Karma: 23400772
Join Date: Jan 2010
Device: Kindle Fire HD, Kindle 2
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If you are in the habit of removing DRM from Amazon purchases before putting them on your Kindle, you should know that Amazon has recently made changes that will affect you.
Go talk to Alf. |
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#4 | |
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Zealot
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Karma: 36978
Join Date: Sep 2010
Location: Johannesburg, South Africa
Device: Kindle Android, Kindle 3 Wi-Fi
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Quote:
Edit - As Alf has now retired, I'm not sure that I'll find anything that relates to this particular issue? Does anyone have a link in regards to recent changes made by Amazon? Paul Last edited by Paulinafrica; 02-19-2011 at 09:48 AM. |
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#5 | |
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Grand Sorcerer
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Karma: 23400772
Join Date: Jan 2010
Device: Kindle Fire HD, Kindle 2
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If it's the latter, the recent changes will certainly cause the problems you are experiencing. If it's the former, you have an entirely different issue that you should definitely call Customer Support about. Last edited by DiapDealer; 02-19-2011 at 09:52 AM. |
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#6 | |
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Wizard
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Karma: 2567610
Join Date: Oct 2009
Device: Kindles - Keyboard, Fire, 2-US, iPhone, iPAD
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I had an issue with a book I was trying to move to my Kindle last night, I updated my Calibre "enhancements" and then the book opened.
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#7 | |
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Wizard
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Karma: 3000000
Join Date: Nov 2010
Device: Kindle3, iPhone, Kindle Fire
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Thanks, Carol |
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#8 | |
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Zealot
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Karma: 36978
Join Date: Sep 2010
Location: Johannesburg, South Africa
Device: Kindle Android, Kindle 3 Wi-Fi
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Quote:
Paul |
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#9 | |
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Zealot
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 117
Karma: 36978
Join Date: Sep 2010
Location: Johannesburg, South Africa
Device: Kindle Android, Kindle 3 Wi-Fi
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Quote:
Paul |
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#10 |
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eBook Enthusiast
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Karma: 26165759
Join Date: Nov 2006
Location: UK
Device: Kindle Touch, PW, Fire HD, iPad 3, iPhone 4, Samsung Tab 2 7 + More
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I'm sure that nothing that Amazon have done has prevented you from reading your books. You've presumably tried resetting the Kindle?
__________________
Harry Currently proofreading The Poison Belt, by Sir Arthur Conan Doyle. |
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#11 | ||
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Grand Sorcerer
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Karma: 23400772
Join Date: Jan 2010
Device: Kindle Fire HD, Kindle 2
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Quote:
Quote:
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#12 |
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Zealot
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 117
Karma: 36978
Join Date: Sep 2010
Location: Johannesburg, South Africa
Device: Kindle Android, Kindle 3 Wi-Fi
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#13 |
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Junior Member
![]() Posts: 3
Karma: 10
Join Date: Feb 2011
Device: kindle
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hi i just recieved a phonecall from amazon, i was told to press menu, settings then menu again. then select reset and this fixed my problem
(ive only had mine 2 weeks and for some reason never considered this:P)
Last edited by r1n2l; 02-19-2011 at 10:35 AM. Reason: noobed |
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#14 | |
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Zealot
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Karma: 36978
Join Date: Sep 2010
Location: Johannesburg, South Africa
Device: Kindle Android, Kindle 3 Wi-Fi
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Quote:
Paul |
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#15 | |
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Grand Sorcerer
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Karma: 23400772
Join Date: Jan 2010
Device: Kindle Fire HD, Kindle 2
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Quote:
![]() That is the "Reset to Factory Defaults" option! I'm not saying that it might not be eventually necessary, but that should always be the last option you try. If you've only had your Kindle a little while, then it's certainly no big deal, but those who have had theirs for quite a while may be dismayed to find all of their books gone... not to mention all of their customizations and hacks. That is the ; "let's just start all over from scratch" option... and not to be taken lightly
Last edited by DiapDealer; 02-19-2011 at 10:38 AM. |
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