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Old 01-10-2011, 11:15 PM   #1
lyric39
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Join Date: Dec 2010
Location: Lara Victoria
Device: elonex 621eb
Elonex 621 eb...HELP!

Hi I got an Elonex 621eb eink reader for Christmas and after using it for a very short time it has completely frozen on start up, I have tried the reset (on the back of the unit) and I have also tried the firmware update to no avail.
My pc still recognises the unit and its files via dgital editions
and Elonex is showing up in the C drive but the reader is totally frozen.
Can anyone help please
Thank you
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Old 02-05-2011, 09:13 AM   #2
lyric39
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Posts: 44
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Device: elonex 621eb
All fixed took it back to the shop (Dick Smith's Australia) and as it was under warranty I got a replacement model which works perfectly
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Old 02-05-2011, 01:02 PM   #3
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you can do a "hard " reset by taking out and putting back the battery.
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Old 02-06-2011, 08:41 PM   #4
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Quote:
Originally Posted by lyric39 View Post
All fixed took it back to the shop (Dick Smith's Australia) and as it was under warranty I got a replacement model which works perfectly
Same happened to me. Dck Smith's simply replaced it.
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