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Old 11-09-2007, 12:43 PM   #1
HarryT
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Lightbulb Known bugs and solutions

The purpose of this "sticky" thread is to document known bugs and issues with the Gen3 and - if available - solutions or workarounds for them. Please let's keep this thread strictly factual; general chat can go elsewhere.

I'll start the ball rolling with a couple of known issues and their solutions.
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Old 11-09-2007, 12:45 PM   #2
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Missing user guide

Q: The "getting started" card says that there should be a user manual on the Gen3, but it's not there.

A: The user guide can be downloaded from:

http://bookeen.free.fr/bin/CybookGen...rGuide_1_0.prc
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Old 11-09-2007, 12:49 PM   #3
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Problems adding fonts

Q: I add new fonts to the machine, but they don't show up in the "Font Families" selector, or when I add new fonts, the built-in ones vanish!

A: Create a folder called "Fonts" (the name is case sensitive) under the "CyBook" USB drive and add your TrueType or OpenType fonts to it. If, when you add a new font, it doesn't appear in the selector, go to the "system" folder, and delete the file ".fonts.cache-1". The new fonts should now appear when the Gen3 exits USB connectivity mode.
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Old 11-16-2007, 06:20 PM   #4
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Hi!

Problem:
Cybook Gen3 is not recognized in Mobipocket Software, not even as a storage card...


Solution:
Unplug the USB-Card-Reader, the Cybook is recognised as a READING DEVICE, not a storage card...
(i use latest version, Build 590)



It seems, that in my case the USB-Card-Reader, which is always plugged in, prevents Mobipocket from recognising the Cybook.
As soon as i shut the card-reader down in Windows (XP Home), Mobipocket suddeny finds the Cybook...

Last edited by CChris; 11-16-2007 at 07:30 PM. Reason: Easy to misunderstand
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Old 11-16-2007, 10:16 PM   #5
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the display optimal under Gen3 is reset after the unit is off. That is to say the unit will not save the setting. I like smooth. The black and white refresh method is ugly and displeasure.
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Old 11-16-2007, 11:46 PM   #6
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Quote:
Originally Posted by sm69lover View Post
the display optimal under Gen3 is reset after the unit is off. That is to say the unit will not save the setting. I like smooth. The black and white refresh method is ugly and displeasure.
According to Derek, that smooth method of refreshing the screen is very poor for pictures. Just so you are aware.
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Old 12-18-2007, 09:56 PM   #7
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Long start-up

It seems to take an exceedingly long time for the Cybook to start up - compared with a paperback, anyway!
Is there a reason for the two screens (the second with some 'animation'), or could they conceivably be skipped and go to the library sooner?
Related question: Is there any way to go directly to the book I was reading, rather than to the library?


(It's still great!)
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Old 12-18-2007, 09:58 PM   #8
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Is there a portrait mode?

I've probably mixed this up with somebody else's ebook reader, but wasn't there some mention of a Portrait mode?

I couldn't find any mention in the manual.


It's still a great reader!
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Old 12-19-2007, 04:55 AM   #9
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Quote:
Originally Posted by Trelligan View Post
I've probably mixed this up with somebody else's ebook reader, but wasn't there some mention of a Portrait mode?
Do you mean landscape?
Portrait is the only orientation Gen3 supports.
People are suggesting a landscape option as a useful addition in the 'firmware suggestions' thread.
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Old 12-19-2007, 05:01 AM   #10
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Quote:
Originally Posted by Sparrow View Post
Do you mean landscape?
Portrait is the only orientation Gen3 supports.
People are suggesting a landscape option as a useful addition in the 'firmware suggestions' thread.

PDF does offer a landscape view, I thought?
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Old 12-21-2007, 01:43 PM   #11
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Smile Landscape

Quote:
Originally Posted by adelheid View Post
PDF does offer a landscape view, I thought?
Yes, I found the reference. Apparently, someone created a document using Landscape and showed a Cybook displaying it.

Seems like a great idea for some documents . . .
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Old 12-23-2007, 11:43 AM   #12
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Quote:
Originally Posted by Trelligan View Post
Yes, I found the reference. Apparently, someone created a document using Landscape and showed a Cybook displaying it.
Are you quite sure of that? Which reference are you referring to?
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Old 12-28-2007, 04:31 PM   #13
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Exclamation

Quote:
Originally Posted by adelheid View Post
Are you quite sure of that? Which reference are you referring to?
I found a blog with a picture of a CyBook (uncertain which model) had a page that was in landscape mode. I'd seen this earlier and thought it was a capability of the machine.
As soon as someone mentioned generating a PDF document in landscape, I realized that was how it was done. Silly of me to assume something about the feature set with no documentation from official sources.

While I found the site again, it took a while - and I'm not certain how long it would take me to find it again. The blog was not about CyBooks at all, but the picture was quite clear. Oh, I suppose there might have been some Photoshopping involved, but it didn't seem likely.

Trelligan, off CyBooking again
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Old 12-28-2007, 07:58 PM   #14
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Quote:
Originally Posted by Trelligan View Post
I found a blog with a picture of a CyBook (uncertain which model) had a page that was in landscape mode. I'd seen this earlier and thought it was a capability of the machine.
As soon as someone mentioned generating a PDF document in landscape, I realized that was how it was done. Silly of me to assume something about the feature set with no documentation from official sources.

While I found the site again, it took a while - and I'm not certain how long it would take me to find it again. The blog was not about CyBooks at all, but the picture was quite clear. Oh, I suppose there might have been some Photoshopping involved, but it didn't seem likely.

Trelligan, off CyBooking again
You *can*, with a PDF file, choose to switch to landscape mode. Can't do it with other ebooks. I know it's part of the menu when you're in a PDF file, but as I refuse to use PDF files, I don't remember more than that.

Derek
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Old 12-29-2007, 02:00 AM   #15
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Quote:
Originally Posted by delphidb96 View Post
You *can*, with a PDF file, choose to switch to landscape mode. Can't do it with other ebooks. I know it's part of the menu when you're in a PDF file, but as I refuse to use PDF files, I don't remember more than that.

Derek
That's it. The Landscape mode option is only available when you are viewing a PDF file. PDF files don't work well on the CyBook because the CyBook does not reflow anything and you can't zoom. All the PDF files I've copied to my CyBook are practically illegible - the print is so small.
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